Ishmael Acquaah
Accra
Summary
Dynamic and detail-oriented barista and bartender with experience at Moka’s Express and Exhale Lounge. Proven ability to enhance customer satisfaction through effective time management and teamwork. Skilled in drink preparation and inventory management, consistently maintaining a clean and organized workspace while training new staff to uphold high service standards.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Barista
Moka’s Express
08.2025 - Current
Bartender
Exhale Lounge
2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Barback
BarB
09.2020 - 06.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Learned how to make wide variety of mixed drinks.
Education
High School Diploma - Welding And Fabrication Technology
Tema Technical Institute
Tema07.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
Certification
A student from Diageo Bar Academy
Timeline
Barista
Moka’s Express
08.2025 - Current
Barback
BarB
09.2020 - 06.2021
Bartender
Exhale Lounge
2024 - Current
High School Diploma - Welding And Fabrication Technology
Tema Technical Institute
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