Isaac Kweku Forson
Accra
Summary
- To be part of a challenging organization or institution, to learn, work and be able to share in their aims, objectives and accomplishment.
- To perform assiduously in achieving organizational goals in general.
- To assist management in the area of decision making and implementation.
- To be able to build a progressive working relationship between management and employees.
- I am a talented and ambitious individual with a strong aptitude in computing and an excellent grip over Microsoft Office. I am keen to start my professional career and eager to have further training in the field of Information Technology.
- Experienced A+ Analyst knowledgeable about statistical analysis and proficient in System works . Bringing 10 years of experience in System engineering field.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Senior IT Consultant
KEVTECH Company ltd
Tarkwa / Ghana
01.2023 - 12.2023
- Mentored and trained junior consultants on best practices for IT consulting.
- Provided technical advice and support to customers regarding system upgrades, configurations, and installations.
- Identified hardware, software, and infrastructure requirements for clients.
- Developed strategies and plans for IT projects to ensure successful implementation.
- Developed comprehensive documentation outlining the scope of work completed during each project engagement.
Systems Engineer
TONKET ENGINEERING
Tarkwa
08.2021 - 08.2022
- Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.
- Installed and configured server hardware components such as processors, memory modules, hard drives, RAID controllers, power supplies.
- Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals.
- Performed software installations of Windows Server operating systems and applications.
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Implemented security measures to protect data from unauthorized access or malicious attacks.
System Engineer Trainee
REDBULL COMPANY LTD
Tarkwa
03.2018 - 11.2020
- Performed backups according to established protocols and monitored backup job status.
- Troubleshot application related problems on desktops and laptops running Windows OS.
- Implemented solutions for software deployment automation using SCCM tools.
- Conducted research on emerging technologies to identify potential areas of improvement within the IT infrastructure.
- Participated in knowledge sharing sessions with senior engineers to gain expertise in system engineering concepts.
- Interacted with users from global sites to analyze and resolve system errors, workflow errors and permissions issues.
- Training and Instructions to End Users .
Hardware and Networking Support Engineer
V.O.A INSTITUTE OF TECHNOLOGY
Tarkwa
08.2016 - 01.2018
- Installed, configured and maintained computer hardware components such as motherboards, processors, memory modules, network cards and other peripherals.
- Provided technical support for both hardware and software issues by troubleshooting system errors and diagnosing problems.
- Assisted in the installation of local area networks and wide area networks including routers, switches, hubs and cabling.
- Maintained records of repairs, inventory logs and service requests using various database management systems.
- Conducted routine maintenance on computers, servers and other related equipment to ensure optimal performance levels.
- Configured firewalls to provide secure access to internal resources while blocking malicious traffic from external sources.
- Performed regular backups of critical data to protect against loss due to system failure or disaster recovery scenarios.
- Investigated user reported incidents related to hardware malfunctioning or software incompatibilities.
- Developed strategies for improving network efficiency by optimizing bandwidth utilization.
- Provided training sessions for users on how to use new hardware devices properly.
- Implemented security measures such as antivirus protection and patch updates to safeguard the integrity of company information systems.
- Analyzed system logs for any suspicious activities that could lead to a security breach.
- Repaired damaged parts or replaced faulty components with compatible replacements.
- Coordinated with vendors on procurement of new hardware components according to organizational needs.
Senior Network Security Engineer
xCLOUD Systems LTD
Tarkwa / Ghana
02.2015 - 06.2016
- Engineered, recorded and implemented maintenance to complete system upgrades and improvements with update manager.
- Tested software for bugs, redundancies and security issues on routine basis.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Created user accounts, maintained system documentation, tested and evaluated new technology.
- Assisted in the installation of new hardware and software components.
- Resolved network connectivity issues.
- Configured security settings or access permissions for groups and individual users.
- Performed troubleshooting to diagnose and resolve technical issues.
- Ensured compliance with established standards, policies, and procedures.
- Monitored performance and maintained systems according to requirements.
Education
Bachelor of Science - Information Technology
IPMC GHANA
ACCRA05-2014
Skills
- Computer Hardware Engineering
- Networking Engineering
- Drone Pilot
- Advance MS Word
- Advance MS Excel
- Advance MS PowerPoint
- Advance MS Access
- Internet Pro
- Adobe Suits Pro
Timeline
Senior IT Consultant
KEVTECH Company ltd
01.2023 - 12.2023
Systems Engineer
TONKET ENGINEERING
08.2021 - 08.2022
System Engineer Trainee
REDBULL COMPANY LTD
03.2018 - 11.2020
Hardware and Networking Support Engineer
V.O.A INSTITUTE OF TECHNOLOGY
08.2016 - 01.2018
Senior Network Security Engineer
xCLOUD Systems LTD
02.2015 - 06.2016
Bachelor of Science - Information Technology
IPMC GHANA
Similar Profiles
Christ ZagerChrist Zager
Territory Account Manager at VG Supply Company / BFG Supply CompanyTerritory Account Manager at VG Supply Company / BFG Supply Company
MOSTAFA HAMADAMOSTAFA HAMADA
Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)
Joseph KerwinJoseph Kerwin
Spotter Driver+ at Labor Services Company / Donaldson CompanySpotter Driver+ at Labor Services Company / Donaldson Company
AHLAM JAMAL DINAHLAM JAMAL DIN
Sales Girl at Sahara Jewelry StoreSales Girl at Sahara Jewelry Store
Zan-nairah Napaga TahiruZan-nairah Napaga Tahiru
Senior Specialist Anaesthesiologist at Korle Bu Teaching HospitalSenior Specialist Anaesthesiologist at Korle Bu Teaching Hospital