Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Hobbies
References
Timeline
Generic

Isaac Boabeng Donkor

Accra

Summary

Dedicated chartered banking professional with a BSc. in Banking and Finance and

four(4) years of experience in the banking industry. Possesses a strong understanding

of financial principles and regulations. Seeking to leverage expertise in finance,

analysis, and customer service to transition into a new role where I can apply my skills and drive for success.

Overview

9
9
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work History

Teller

CalBank PLC
Tarkwa
04.2022 - Current
  • Handling client's deposits, withdrawals, and remittances efficiently and accurately
  • Driving sales by promoting bank products and services to customers
  • Managing the branch storeroom and maintaining inventory
  • Assist in business development and ensure compliance with banking regulations

Administrative Assistant

King’s Rentals Services
Accra
10.2020 - 03.2022

• Provided administrative support, including managing emails, phone calls, and

appointments.

• Handled the company's social media accounts and engaged with clients.

• Assisted customers with inquiries, resolved issues, and ensured customer

satisfaction.

National Service Person

CalBank PLC
Accra
09.2018 - 11.2019
  • Managed the branch storeroom, maintaining inventory and ensuring proper organization.
  • Assisted in opening new client accounts and recorded deposits.

Provided excellent customer service and addressed customer queries.

  • Brought in Ghs120,000+ in deposits over the service period

Intern

Pentecost Mutual Support Soociety
Asamankese
06.2017 - 08.2017
  • Accepted deposits, drove sales, and processed credit transactions.
  • Assisted with administrative tasks and supported the organization's operations.
  • General duties assigned by superiors

Education

MBA - Accounting And Finance

University of Professional Studies, Accra
Accra, Ghana
09.2025 - 02.2026

Professional Banking Certification - Banking And Finance

Chartered Institute of Banker’s
10.2021 - 12.2024

Bachelor of Science - Banking And Finance

University of Professional Studies, Accra
Accra
09.2014 - 08.2018

Tema Secondary School
Tema, Ghana

Skills

  • Excellent Communication skills and attention to detail
  • Strong Computer skills
  • Analytical mindset
  • Compliance and Audit
  • Banking Operations and compliance
  • Sales and Marketing
  • Customer Relationship skills

Certification

  • Professional Certificate in Banking (CIB, Ghana)
  • ATM Operations Certificate (CalBank, 2023)
  • Money Laundering, Customer Due Diligence, and Identification of Suspicious Activities Certificate (CalBank, 2022)

Affiliations

  • Member of the Chartered Institute of Bankers, Ghana (CIB)
  • Volunteer at The Heart to Heart Foundation

Hobbies

  • Sports
  • Reading

References

References available upon request.

Timeline

MBA - Accounting And Finance

University of Professional Studies, Accra
09.2025 - 02.2026

Teller

CalBank PLC
04.2022 - Current

Professional Banking Certification - Banking And Finance

Chartered Institute of Banker’s
10.2021 - 12.2024

Administrative Assistant

King’s Rentals Services
10.2020 - 03.2022

National Service Person

CalBank PLC
09.2018 - 11.2019

Intern

Pentecost Mutual Support Soociety
06.2017 - 08.2017

Bachelor of Science - Banking And Finance

University of Professional Studies, Accra
09.2014 - 08.2018

Tema Secondary School
Isaac Boabeng Donkor