ISAAC YEBOAH
ACCRA
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through efficient route planning and timely deliveries, notably with Bolt. Skilled in GPS navigation and problem-solving, I excel in maintaining a clean driving record and fostering teamwork. My commitment to safety and positive customer interactions drives consistent delivery success.
Overview
17
17
years of professional experience
Work History
Driving and Vehicle Licensing Authority
Agent
01.2010 - Current
- Collaborated with creative teams to develop visually appealing DVD menus and interactive features for an engaging user experience.
- Provided expert guidance on best practices for DVD authoring during pre-production stages, ensuring future success of each project.
- Enhanced DVD production quality by implementing advanced authoring techniques and efficient workflow management.
- Maintained a high level of accuracy in content synchronization, resulting in flawless audio/video alignment on final products.
- Adapted quickly to evolving client specifications throughout project lifecycles, adjusting workflows accordingly to maintain consistent results.
- Streamlined the DVD authoring process, reducing turnaround time and increasing project completion rates.
- Conducted thorough research on industry trends and emerging technologies to inform the development of innovative DVD authoring solutions.
- Worked closely with video editors to optimize compression settings, achieving optimal balance between visual quality and file size.
- Implemented new software tools into the authoring process, staying current with industry trends and advancements.
- Regularly updated clients on project progress and addressed any concerns or feedback in a timely manner, fostering strong professional relationships.
- Ensured seamless playback of DVDs across multiple platforms by thorough testing and quality assurance measures.
- Meticulously reviewed authored content to identify and correct encoding errors or inconsistencies prior to client approval.
Delivery Driver
Bolt
07.2021 - 07.2026
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
CERTIFICATE - LABORATORY TECHNICIAN
BALDWIN COLLEGE
10.2015
Skills
- Clean Driving Record
- Loading and unloading
- GPS and route planning
- Time management skills
- Safe Driving
- Problem-Solving
- Punctual and Reliable
- Dependable and reliable
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Valid Driver's License
- Customer Service
- Positive Attitude
Languages
English
Intermediate (B1)
Timeline
Delivery Driver
Bolt
07.2021 - 07.2026
Driving and Vehicle Licensing Authority
Agent
01.2010 - Current
CERTIFICATE - LABORATORY TECHNICIAN
BALDWIN COLLEGE