Summary
Overview
Work History
Education
Skills
Languages
Timeline
ResearchAssistant
Isaac Simpremu Amedzekey

Isaac Simpremu Amedzekey

Techiman,BE

Summary

Dynamic leader with a proven track record at Don King Electronics, adept in branch operations management and fostering customer relationships. Excelled in enhancing service quality, achieving targets, and mentoring teams for optimal performance. Skilled in MS Office and relationship building, consistently exceeding performance goals with a focus on community engagement and staff development.

Overview

22
22
years of professional experience

Work History

Branch Manager

Don King Electronics
03.2020 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Complied with regulatory guidelines and requirements.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Consulted customers to boost product sales and services.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Fostered culture of excellence and accountability, resulting in branch consistently exceeding performance targets.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

Pastor

The Blood Speaks Ministry Ministry
02.2018 - Current
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Strengthened relationships between families by initiating regular events and workshops catered to their needs.
  • Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Oversaw administration and management of all areas of ministry.
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Upheld church governance structure by effectively managing staff and volunteer teams while ensuring adherence to established policies and procedures.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
  • Empowered church volunteers through training sessions and ongoing support, enhancing their ability to serve the congregation effectively.
  • Collaborated with church leadership to develop strategic plans for ministry growth and expansion.
  • Enhanced congregation''s spiritual growth by delivering thought-provoking and engaging sermons.
  • Managed church operations, ensuring proper allocation of resources and budget management.
  • Volunteered at church-sponsored outreach events.
  • Served as mentor to children in church community, offering guidance and support.
  • Organized successful fundraising events designed to support church missions locally as well as internationally.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Supported community development through organizing and leading outreach programs.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.
  • Assisted with organization and implementation of Sunday school activities.
  • Mentored youth group members, offering guidance and support in their personal and spiritual lives.
  • Designed innovative worship experiences that integrated contemporary elements alongside traditional practices.
  • Led renovation and expansion project, successfully renovating or remodeling existing sanctuary, multipurpose facility and restroom facilities and classrooms.
  • Implemented comprehensive adult education programs that catered to diverse learning interests while fostering spiritual growth within the community.
  • Distributed food and supplies to communities through mutual aid.
  • Attracted new members to the congregation through effective marketing strategies such as social media campaigns, website updates, and targeted outreach efforts.
  • Established systems for tracking congregational engagement levels, identifying areas for improvement in member retention rates and overall satisfaction levels.
  • Developed strong partnerships with local organizations to promote collaboration on various community initiatives.
  • Championed diversity within the church body by promoting inclusivity across all aspects of ministry life.
  • Fostered sense of belonging and community among new members with structured welcome and integration process.
  • Encouraged ecumenical and community involvement by participating in city council meetings and public forums as representative of faith community.
  • Led by example in personal and community stewardship efforts, inspiring members to live out their faith in environmental conservation and sustainability initiatives.
  • Cultivated vibrant youth ministry, organizing camps and programs that encouraged spiritual growth and community service among younger members.
  • Supported families during times of crisis with compassionate pastoral care and practical assistance, reinforcing church's role as pillar of support.
  • Enhanced worship experience with introduction of diverse musical styles and multimedia presentations during services.
  • Built lasting relationships within community, visiting schools and community centers to engage with youth and offer mentorship.
  • Improved community relations by initiating and leading interfaith dialogues and cooperative events, promoting mutual respect and understanding.
  • Streamlined administrative processes within church office, improving efficiency and enabling greater focus on pastoral care and community outreach.
  • Collaborated with local charities and organizations to provide support and resources to those in need, amplifying church's impact on social welfare.
  • Empowered volunteers by providing leadership training and development opportunities, fostering culture of service and participation.
  • Enhanced congregational knowledge with series of workshops on theological education and practical life skills rooted in Christian values.
  • Strengthened faith and understanding within congregation, providing tailored spiritual counseling and guidance to individuals and families.
  • Boosted digital presence and accessibility of church teachings by launching redesigned website and engaging social media platforms.
  • Led mission trips to underserved regions, providing aid and spreading faith, thereby broadening congregation's global perspective and compassion.
  • Increased attendance and participation in church events, meticulously planning and promoting variety of outreach and fellowship activities.
  • Enhanced congregational engagement with thought-provoking sermons, drawing on contemporary issues and theological insights.
  • Facilitated spiritual growth and learning by creating and teaching comprehensive Bible study courses.
  • Developed and implemented successful fundraising campaigns for church renovations and charitable projects, rallying community support and generosity.
  • Fostered supportive and inclusive community environment by consistently organizing and leading engaging group discussions and activities.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Authored sermons, speeches and other religious materials.

Associate Pastor

Fountain Gate Chapel
05.2014 - 12.2017
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Provided pastoral counseling to individuals seeking guidance on personal or relationship issues, promoting emotional well-being within the congregation.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Coordinated special events such as baptisms, weddings, and funerals, providing pastoral care during significant moments in congregants'' lives.
  • Conducted home visits to offer prayerful support during times of crisis or illness, demonstrating compassion towards those in need.
  • Delivered dynamic sermons that effectively communicated biblical truths while addressing contemporary issues faced by today''s Christians.
  • Coordinated and spearheaded programs to increase church members' service throughout community.
  • Mentored youth group members, providing guidance and support for personal and spiritual development.
  • Managed volunteer teams for various ministries, ensuring effective use of resources and talents.
  • Streamlined administrative processes for more efficient communication between church staff and congregation members.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Developed small group curriculums to encourage deeper relationships and spiritual growth within the congregation.
  • Oversaw administration and management of all areas of ministry.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Fostered strong partnerships with local organizations by participating in joint community service projects aimed at improving quality of life for residents.
  • Expanded opportunities for leadership development within the congregation through workshops and training sessions.
  • Facilitated weekly Bible studies aimed at deepening understanding of Scripture while fostering a supportive learning environment.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Enhanced congregation engagement by incorporating multimedia elements into sermons and presentations.
  • Collaborated with worship leaders to create meaningful worship experiences that connected with diverse audiences.
  • Created opportunities for intergenerational connection through targeted programming and ministry initiatives.
  • Oversaw financial stewardship initiatives such as tithing campaigns which resulted in increased giving from churchgoers.
  • Worked with stewardship to promote responsible biblical stewardship.
  • Helped to create welcoming environment for visitors and encouraged congregation to offer support.
  • Volunteered at church-sponsored outreach events.
  • Assisted with organization and implementation of Sunday school activities.
  • Provided spiritual and administrative leadership to church and managed daily operations.
  • Served as mentor to children in church community, offering guidance and support.
  • Distributed food and supplies to communities through mutual aid.
  • Interacted with local community, building relationships with civic organizations and other churches.

Data Entry Clerk

Action Micro Finance
02.2011 - 12.2013

Production Supervisor

Ghana Nuts Limited
12.2008 - 01.2011

Instructor

Millennium Institute of Technology
01.2006 - 12.2008
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Tested students to assess progress and adapted learning plans in alignment with performance.
  • Increased student participation via engaging lectures and assignments.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Optimized learning plans based on student performance and feedback.
  • Reviewed class and student records to identify improvement opportunities.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.

Sales Associate

George Barnie Imports& Exports , 2003 to 2006
01.2003 - 12.2006
  • Kept store displays orderly to captivate customers and highlight products.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Cultivated customer loyalty through relationship building.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed challenges with professionalism in high-pressure environments.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.

Education

Diploma In Theology - Theological Studies

Evangelistic Messengers Association
Ennis Texas, USA
06.2017

Professional Diploma - Ms Word,Hardware Basic, Editing, Internet Concepts

Millennium Institute of Technology
Ghana
10.2006

CTC - Building And Road Construction

Ghana National Academy
Ghana
06.2003

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Attention to detail
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management
  • Client relationship management
  • Relationship management
  • Strong team-builder
  • Verbal/written communication
  • Operations management
  • Staff management
  • Decision-making
  • Relationship building
  • Staff supervision
  • Sales management
  • Product training
  • Proficient in MS office
  • Conflict resolution
  • Documentation
  • Friendly
  • Risk mitigation
  • Community relations
  • Proficient in software program
  • Information management
  • Humble and faithful

Languages

English
Advanced (C1)

Timeline

Branch Manager

Don King Electronics
03.2020 - Current

Pastor

The Blood Speaks Ministry Ministry
02.2018 - Current

Associate Pastor

Fountain Gate Chapel
05.2014 - 12.2017

Data Entry Clerk

Action Micro Finance
02.2011 - 12.2013

Production Supervisor

Ghana Nuts Limited
12.2008 - 01.2011

Instructor

Millennium Institute of Technology
01.2006 - 12.2008

Sales Associate

George Barnie Imports& Exports , 2003 to 2006
01.2003 - 12.2006

Diploma In Theology - Theological Studies

Evangelistic Messengers Association

Professional Diploma - Ms Word,Hardware Basic, Editing, Internet Concepts

Millennium Institute of Technology

CTC - Building And Road Construction

Ghana National Academy

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