Isaac Owusu Danso Armah
Sunyani
Summary
Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Reliable professional with background in personal transportation, known for high productivity and efficient completion of tasks. Skilled in safe driving practices, customer service, and route planning. Excel in time management, problem-solving, and adaptability, ensuring smooth and satisfactory experiences for clients.
Experienced Taxi Driver with significant background in providing safe and reliable transport services. Familiarity with using GPS and traditional maps for navigation, coupled with the ability to maintain vehicles in good working condition, stands out. Noteworthy skills include excellent customer service, punctuality, patience, and strong communication. Demonstrated positive impact on previous employers by consistently receiving high ratings from passengers for friendly demeanor and prompt service.
Overview
2025
2025
years of professional experience
Work History
Taxi Driver
Self Employed
Sunyani
12.2022 - Current
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Demonstrated innate navigational sense and expert GPS use and brought passengers to right place at right time.
- Monitored traffic conditions to determine most efficient route.
- Displayed active listening and offered positive resolutions to passenger concerns.
- Ensured vehicle was clean and in proper working order before each shift.
- Maintained vehicle in top operating condition and kept taxi interior and exterior spotlessly clean and inviting to passengers.
Hostel Manager
Eagle Hostel &Co
Sunyani
07.2018 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Managed customer complaints with professionalism and discretion.
- Input and confirmed reservations for guests.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted in developing marketing strategies designed to attract new customers.
- Performed monthly inventory audits of linens and other supplies used within the hostel.
- Maintained a database of guest information including contact details and preferences.
- Built and maintained productive relationships with employees.
Administrative Assistant
Uk Visa Centre
Accra
01.2019 - 11.2020
- Greeted visitors and provided general information about the company.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Proofread content for typo-free emails and documentation.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Processed invoices for payment using accounting software applications.
- Drove customer feedback to deliver information to management for corrective action.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Sales Manager
Ransford Phones
Sunyani
01.2018 - 01.2019
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Achieved company growth and brand development through market expansion and sales.
- Managed daily operations of sales department, including supervision of staff members.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Developed and implemented sales strategies to increase market share.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Teacher
FAAs Educational complex
Nkoranza
01.2017 - 12.2017
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Prepared and graded subject tests for students.
- Maintained a safe and orderly learning environment for all students.
- Encouraged critical thinking skills and problem solving strategies among students.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Implemented behavior management strategies to maintain classroom discipline.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Maintained updated knowledge through continuing education and advanced training.
Warehouse Worker
YE
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Used scanners to track parcel information, condition or receipt.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Education
Professional Certificate in Computer Engineer - Computer Hardware
IMPC
Sunyani 01-2018
High School Diploma -
Nungu Senior High School
Accra Nungu 05-2016
Skills
- Accurate money handling
- Multi-passenger vehicles
- Mobile platforms
- Vehicle operations
- Mobile booking apps
- Mechanical systems expertise
- GPS and mapping
- Passenger transportation
- Maintenance needs
- Cleaning and sanitation
- Regulatory compliance
- Problem-solving
- Mechanical systems
- Safety awareness
- Defensive driving
- Maintenance
- Pick-up coordination
- Maintenance services
- Security
- Dispatcher communication
- Traffic laws adherence
- Reservations
- Clean driving record
- Patience and tolerance
- Conflict resolution skill
Languages
English
Proficient
C2
French
Beginner
A1
Timeline
Taxi Driver
Self Employed
12.2022 - Current
Administrative Assistant
Uk Visa Centre
01.2019 - 11.2020
Hostel Manager
Eagle Hostel &Co
07.2018 - Current
Sales Manager
Ransford Phones
01.2018 - 01.2019
Teacher
FAAs Educational complex
01.2017 - 12.2017
Warehouse Worker
YE
Professional Certificate in Computer Engineer - Computer Hardware
IMPC
High School Diploma -
Nungu Senior High School
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