Isaac Owusu

Satellite Technician

Kenyinti Ventures

Kumasi , Duase new site

09.2019 - 02.2024

Enhanced satellite signal quality by performing routine maintenance and system upgrades.
Increased customer satisfaction by providing timely and efficient installations of satellite systems.
Ensured optimal performance of satellite equipment through regular testing and troubleshooting procedures.
Maintained accurate records of completed work orders, service requests, and inventory levels for effective resource management.
Assisted clients in understanding the features and functionalities of their satellite systems, fostering a positive customer experience.
Conducted site surveys to assess suitability for satellite installations, considering factors such as line-of-sight requirements and structural integrity of mounting locations.
Minimized disruptions to customer operations by scheduling preventive maintenance visits during off-peak hours or agreed timeframes.
Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.