ISAAC ORTSIN
Driver
Accra,Accra
Summary
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Transport Officer
ZARA KITCHEN RESTURANT AND AIRSIDE HOTEL
09.2022 - Current
- Proactively addressed potential challenges and risks within transport operations, implementing mitigating strategies to ensure minimal disruption in service delivery.
- Promoted a culture of continuous improvement among transport staff through regular feedback sessions and open dialogue forums.
- Enhanced communication between transport staff and clients by implementing a centralized tracking system.
- Coordinated emergency response efforts during critical situations, maintaining swift resolution times while prioritizing safety.
- Developed training programs for new hires, fostering a skilled workforce capable of handling diverse transportation tasks.
- Reduced vehicle maintenance costs through regular inspections and preventive maintenance procedures.
- Ensured timely deliveries for customer satisfaction with proper planning and resource allocation.
- Monitored driver compliance with hours-of-service regulations, reducing instances of fatigue-related accidents on the road.
- Worked with service providers to resolve issues and correct delays.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
Personal Driver for Chief Operation Officers
LIFESTYLE EXPERIENCE
11.2020 - 08.2022
- Navigated through heavy traffic conditions skillfully while maintaining composure under pressure situations.
- Cultivated positive relationships with other drivers in the company fleet for mutual support in case of emergencies or schedule conflicts.
- Provided exceptional customer service by accommodating special requests or last-minute schedule changes from my boss.
- Developed strong rapport with Chief Operation Officers, fostering trust and reliability in transportation services.
- Coordinated travel logistics, including route planning and accommodation arrangements for out-of-town trips.
- Utilized GPS navigation systems effectively to identify efficient routes that minimized travel time.
- Adhered to strict security protocols when transporting high-profile individuals, ensuring their safety throughout the journey.
- Demonstrated proficiency in operating various types of vehicles, adapting quickly to different driving requirements as needed.
- Handled sensitive information discreetly, preserving client confidentiality at all times during interactions.
- Assisted with day-to-day tasks such as scheduling appointments and running errands, contributing to the overall efficiency of operations.
- Maintained vehicle cleanliness and readiness, ensuring a comfortable and professional environment for clients.
- Enhanced client satisfaction by providing timely and safe transportation to various destinations.
- Ensured punctuality for all pickups and drop-offs, demonstrating commitment to client needs and expectations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Performed minor repairs such as replacing lamps,oil change and fuses.
- Protected well-being of passenger by adjusting appropriately to changing environmental conditions like harsh weather and traffic.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Stayed current on local traffic regulations and construction zones to strategize optimal routes accordingly.
Uber Partner
Uber
02.2018 - 09.2020
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Increased efficiency with effective route planning and GPS navigation usage.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Adhered to all safety regulations and traffic laws while driving.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Responded to passenger concerns and complaints politely and professionally.
- Remained calm and poised in emergent situations.
- Delivered passengers to destinations safely and on time.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Education
High School Diploma -
KOFORIDUA TECHNICAL INSTITUTE
Koforidua, Ghana05.2012
Skills
- Transportation Regulations
- Route Planning
- Driver supervision
- Inspecting vehicles
- Documentation skills
- Incident Reporting
- Load Planning
- Customer Service
- Safe Driving Practices
- Efficiency and Time Management
- Multitasking
- Strong Working Relationships
- Dependability and Honesty
- Valid Driver's License
- Ability to Lift 50 Pounds
- Vehicle Safety and Maintenance
- Roads and highways knowledge
- Fluent in English
- Basic Math Skills
- Commercial Driving Experience
- GPS Navigation
- Manual Transmission
- Emergency Repairs
- Defensive driver training
Timeline
Transport Officer
ZARA KITCHEN RESTURANT AND AIRSIDE HOTEL
09.2022 - Current
Personal Driver for Chief Operation Officers
LIFESTYLE EXPERIENCE
11.2020 - 08.2022
Uber Partner
Uber
02.2018 - 09.2020
High School Diploma -
KOFORIDUA TECHNICAL INSTITUTE
Similar Profiles
Yashwinder Singh HundalYashwinder Singh Hundal
Chef De Partie at Gourmet Kitchen ResturantChef De Partie at Gourmet Kitchen Resturant
Kanyawee CalvoKanyawee Calvo
Executive General Manager at Thai Farm Kitchen ResturantExecutive General Manager at Thai Farm Kitchen Resturant
MICHAEL STEVEN GOMEZ MILLANMICHAEL STEVEN GOMEZ MILLAN
Hospitality Services Manager at Zara Tower HotelHospitality Services Manager at Zara Tower Hotel