ISAAC KWADWO SAH
Sunyani
Summary
Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures. Professional in IT operations, prepared to bring extensive experience in system administration and computer operation. Skilled in managing system performance and ensuring optimal functionality. Recognized for effectively collaborating with teams and adapting to dynamic challenges, ensuring operational excellence and reliability. Experienced with system monitoring, data processing, and troubleshooting. Utilizes technical expertise to ensure smooth operations and timely issue resolution. Track record of maintaining system efficiency and supporting team goals through effective problem-solving. Developed skills in fast-paced and technology-driven environment, emphasizing efficiency and accuracy. Demonstrated ability to manage and troubleshoot complex systems while maintaining data integrity. Seeking to transition into new field, utilizing transferrable skills in technology and operations to drive success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
Work History
Computer Operator
Alpha Computers and Installations
Sunyani - Ghana
03 2023 - Current
- Generated reports covering details about data, system operation, and error monitoring.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Improved system efficiency by monitoring computer performance and troubleshooting issues as they arose.
- Processed requests for service from internal and external customers.
- Achieved high levels of data accuracy by performing diligent data entry and verification tasks.
- Reduced error rates in data processing with implementation of stringent quality control measures.
- Wrote and updated detailed technical documentation for software applications.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Developed and tested software solutions to meet customer needs.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Professional Certificate In Graphic And Design - Graphic And Web Design
IPMC UNIVERSITY COLLEGE OF TECHNOLOGY
09.2013
Certificate In Computer Introduction - Computing
Sasco Computer Institute
06.2007
Skills
- Project Management
- Security Monitoring
- Error monitoring
- Web Security
- Hardware installations
- Hardware and software installation
- Equipment setup
- Regulatory compliance
- Performance Reports
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
- Oracle Certified Professional, Java SE Programmer - Oracle Corporation.
- Microsoft Certified, Azure Fundamentals - Microsoft.
Languages
English
Full Professional
Timeline
Computer Operator
Alpha Computers and Installations
03 2023 - Current
Professional Certificate In Graphic And Design - Graphic And Web Design
IPMC UNIVERSITY COLLEGE OF TECHNOLOGY
Certificate In Computer Introduction - Computing
Sasco Computer Institute