Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Isaac  Kumatesu Derry

Isaac Kumatesu Derry

Accra

Overview

5
5
years of professional experience
1
1
Certification

Work History

Emergency Dispatcher

KUO Fire Safety Company
05.2020 - 03.2023
  • Improved response times by prioritizing and efficiently managing emergency calls.
  • Enhanced dispatcher training programs for more effective communication with first responders.
  • Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
  • Provided life-saving assistance with medical emergencies over the phone, guiding callers through proper procedures until help arrived.
  • Supported community safety by effectively dispatching fire departments to fire-related emergencies.
  • Collaborated closely with law enforcement agencies to ensure timely responses to incidents requiring police intervention.

Driver's Education Instructor

Safe Drive Innovation
08.2018 - 05.2019
  • Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
  • Evaluated student performance and documented progress and goals.
  • Offered timely commands to assist student driver in steering or braking to avoid accidents.
  • Verified proper use of safety restraints by vehicle occupants to comply with State law.
  • Reviewed process, requirements and registration information with students to facilitate driver education enrollment.
  • Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.

Education

Certificate - Health And Safety Management

Accra Institute of Technology
Accra, Ghana
03.2017

Skills

  • Emergency Procedures
  • Quality Assurance
  • Logistics
  • Telecommunications
  • Public Safety
  • Risk Mitigation
  • Critical Thinking
  • Quick Response Time
  • Technical Aptitude

Certification

  • CTO - Communications Training Officer

Languages

English
Advanced (C1)

Timeline

Emergency Dispatcher

KUO Fire Safety Company
05.2020 - 03.2023

Driver's Education Instructor

Safe Drive Innovation
08.2018 - 05.2019

Certificate - Health And Safety Management

Accra Institute of Technology
Isaac Kumatesu Derry