Isaac Eviwu
Koforidua
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CCTV OPERATOR
Eastern Premier Hotel
12.2023 - Current
- Deployed televising equipment and conducted inspections by directing movement of unit through premises and adjusting camera to diagnose problems
- Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose
- Assisted law enforcement with investigations by providing relevant CCTV footage when required
- Monitored activities captured on cameras to inform authorities of suspicious activities
- Proven ability to learn quickly and adapt to new situations
- Used critical thinking to break down problems, evaluate solutions and make decisions
Network Support Assistant
University of Ghana Computing System (UGCS)
09.2020 - 08.2021
- Work under pressure
- LAN and WAN Management
- Network Troubles Shooting
- IP Addressing
- Network configuration
- Hardware Installation
- Backup and recovery
- Switches and routers
- Software configuration
- Network protocols
- Network Troubleshooting
- Remote Support
- Managed user accounts and access permissions, maintaining secure environment while accommodating fluctuating staffing needs
- Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure
- Identified root causes of recurring issues through thorough analysis, leading to long-term problem resolutions
- Troubleshot failed drives, warnings and unscheduled reboots
- Paid attention to detail while completing assignments
- Demonstrated respect, friendliness and willingness to help wherever needed
- Adaptable and proficient in learning new concepts quickly and efficiently
Network Support Technician
Koforidua Technical University
10.2018 - 12.2018
- Installed cabling, wireless routers and telephone systems for data communications networks
- Ran cabling and installed data drops for new node installations
- Troubleshot hardware and software to determine and rectify network problems
- Traveled to remote office locations to install nodes and implement client software rollouts
- Supported users both local and by phone with problem resolution and education
- Maintained network connectivity of workstations, servers and network devices
Education
Bachelor of Science - Information Technology
Valley View University
Accra, Ghana09.2024
Higher National Diploma - Computer Network Management
Koforidua Technical University
Koforidua, Ghana10.2020
Skills
- LAN and WAN Management
- Network Troubleshooting
- Remote Support
- IP Addressing
- VPN Configuration
- Software Installation
- Network configuration
- Backup and recovery
- Network Security
- Switches and routers
- Software configuration
- Network protocols
Accomplishments
- Collaborated with team of 3 in the development of Digital Water Meter with Arduino.
Certification
- IT SECURITY, Google - One Month
- System Administration and IT Infrastructure Services, Google - One Month
- Manage Security Risks, Google - One Month
- Operating Systems and You: Becoming a Power User, Google - One Month
- Technical Support Fundamentals, Google - 3 Weeks
- Foundations of Cybersecurity, Google - One Month
- Computer Network Management, Koforidua Technical University - 3 Years
Languages
English
Intermediate (B1)
Timeline
CCTV OPERATOR
Eastern Premier Hotel
12.2023 - Current
Network Support Assistant
University of Ghana Computing System (UGCS)
09.2020 - 08.2021
Network Support Technician
Koforidua Technical University
10.2018 - 12.2018
Bachelor of Science - Information Technology
Valley View University
Higher National Diploma - Computer Network Management
Koforidua Technical University
Similar Profiles
Isaac Eviwu KwameIsaac Eviwu Kwame
CCTV Operator at Eastern Premier HotelCCTV Operator at Eastern Premier Hotel
felix teye,elliotfelix teye,elliot
Hospitality Worker at Eastern Premier HotelHospitality Worker at Eastern Premier Hotel
Denise MarlattDenise Marlatt
Surgery Scheduler at Premier Eye Care of Eastern IdahoSurgery Scheduler at Premier Eye Care of Eastern Idaho
Charles TokuCharles Toku
Medica Warehouse Officer at St. Joseph Orthopedic HospitalMedica Warehouse Officer at St. Joseph Orthopedic Hospital
Agnes OkrakuAgnes Okraku
Nursing Officer at Eastern Regional HospitalNursing Officer at Eastern Regional Hospital