Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Languages
Timeline
Generic

ISAAC CUDJOE

Accra

Summary

A reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Result oriented and highly motivated Business Administrator with over two years' experience in supporting Business administrative processes. Quick learner and ability to adapt into any working environment. A creative, fun and friendly who is good with time management and demonstrate enthusiasm and, consistently delivering quick and accurate information and able to prioritize to ensure deadlines are met. Maintains a high standard of analysis and insight. Reports to top executives, prepares detailed reports, and efficiently handles daily office tasks. Able to function effectively in multicultural teams and applies strong interpersonal and relationship building skills.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Quality-focused Data Entry Clerk experienced in data processing and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Overview

10
10
years of professional experience

Work History

Data Entry Clerk

Zuzo Company Limited
01.2021 - Current
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Maintained confidentiality of sensitive information entered into the system.
  • Provided support to management staff in regards to data entry processes.
  • Prepared summaries of daily work completed for review by supervisors.
  • Created spreadsheets to track data entries.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Operated various office equipment such as scanners, printers. when required.
  • Verified accuracy and completeness of data entry into the database system.
  • Organized files according to established procedures for easy retrieval later on.

Retail Banking

Kripal Capital limited
01.2018 - 10.2020
  • Processed payment and withdrawals for clients
  • Prepared monthly reports of client transactions
  • Educated potential and existing clients on company products, including requirements to access credit facility
  • Calculated total payments received during a time period, and reconcile this with total sales
  • Counted cash in register drawer at beginning and at the end of the shift
  • Assisted with client checking and savings account opening and closing
  • Perform document filing and other clerical task and entered data into company database
  • Open, closed and updated account based on individual customer needs
  • Received cheques and cash for deposit, verifying amount and verifying accuracy of deposit slip.

Administrative Assistance

Ga-West Municipal Hospital
01.2015 - 08.2018
  • Prepared, compiled and sorted documents for data entry
  • Checked source documents for accuracy
  • Verified and corrected data where necessary, merge files to eliminate duplicates
  • Entered data from source documents into prescribed computer database, files and forms
  • Stored completed documents in designated locations
  • Maintained records of activities and tasks in the department
  • Maintained scheduling and event calendars and assisted with the coordination of parties and event for staffs
  • Maintained customer confidence by keeping all information confidential
  • Contributed to team effort by following policies and procedures; reporting needed changes.

Education

BA Business Administration -

University of Professional Studies
01.2018

Diploma in Business Management -

University of Professional Studies
01.2014

Skills

  • Effective Administrative Knowledge
  • Collaborative Team Player
  • Client Relationship Management
  • Reporting Writing and Documentation
  • Key Account Management
  • Effective Communication Skill
  • Organization and Leadership Skills
  • Expert Use of Microsoft Office
  • Empathy
  • Integrity, Confidentiality and Work Ethics
  • Problem Solving
  • Analytical And Logical Reasoning
  • Escalation management
  • Customer Service
  • Complaint resolution
  • Payment Processing
  • Transcription
  • Customer Correspondence
  • Call handling
  • Data Entry
  • Customer Support

Accomplishments

Accelerated the credit application and disbursement process by incorporating a tracking system, resulting in the efficient processing and disbursement of credit facilities.

References

Available on request

Languages

English
First Language

Timeline

Data Entry Clerk

Zuzo Company Limited
01.2021 - Current

Retail Banking

Kripal Capital limited
01.2018 - 10.2020

Administrative Assistance

Ga-West Municipal Hospital
01.2015 - 08.2018

BA Business Administration -

University of Professional Studies

Diploma in Business Management -

University of Professional Studies
ISAAC CUDJOE