Isaac Awotwi
Accra
Summary
With a master's degree in ports and shipping management from the Regional Maritime University and years of experience in operations coordination, this knowledgeable professional brings planning and problem-solving skills to the table. Committed to optimizing the use of available resources in order to facilitate scalable operations and raise overall profitability. Extremely well-organized with a track record of effectively managing and optimizing operational procedures to achieve organizational goals and objectives.
Overview
6
6
years of professional experience
Work History
OPERATIONS CORDINATOR (SHIP AGENCY)
HENTINA COMPANY LIMITED
Accra
05.2024 - Current
- Provided administrative support to the agency staff, including preparing reports and other documents.
- Coordinated and supervised maintenance and repairs of three supply vessels - M/V Island Sapphire, M/V Randeep, and M/V Bramante - during docking.
- Managed ship spares clearance and delivery for vessels.
- Oversaw vessel crew change and streamlined the documentation process.
- Built relationships with key representatives and stakeholders from valuable agency partners, targeting service specialists, strategists and managers vital to retaining clientele.
- Collaborated with Tema Shipyard to efficiently solve all issues related to vessels.
SHIPPING AND LOGISTICS COORDINATOR
Logistics Connect company Limited / AIL Company Limited
Takoradi
01.2021 - Current
- Managed the coordination and supervision of vessel arrival, departure activities, and cargo operations at company-operated ports; accountable for maintaining accurate logs and necessary documentation.
- Streamlined the process of vessel booking through electronic means
- Managed and oversaw daily operations and logistics reporting, involving field work.
- Addressed queries and claims to relevant parties in a timely, precise factual manner
- Updating all internal and external systems with crucial data such as vessel activity, container movements, etc.
- Monitored and managed equipment and hazardous cargo related matters, ensuring timely updates and reporting
- Established and maintained professional working relationships with both internal and external stakeholders, delivering exceptional customer service.
- Coordinated with staff members to organize and update company records for easy access.
- Maintained adherence and promoted organizational policies, guidelines, and procedures while consistently meeting KPI and reporting standards.
- Ensured proper monitoring of daily communications while effectively coordinating with multiple departments, terminals, planners, principals, and other essential stakeholders to deliver timely responses/reports/updates as per specified deadlines.
- Contributed to team effort through effective communication with all members
SHIPPING DEPARTMENT INTERN
Baj Freight and Logistics Limited
Takoradi
12.2018 - 09.2019
- Composed port permit letters for Ghana Ports and Harbour Authority
- Conducted crew change for vessels
- Facilitated the boarding of vessels alongside port officials including Customs, Immigration, Port health, and Veterinary to expedite vessel clearance
- Maintained shipping activity records and documented procedures, guidelines, and procedural changes for future reference
- Represented company at berthing meetings and requested berths for vessel operations.
- Performed cargo inspections for clients, documenting condition
- Coordination of trucks to deliver cargo for clients.
National Service Personnel
Ghana Revenue Authority (Compliance, Enforcement and Debt Management Unit)
Takoradi
- 08.2018
- Received clients, listened to their complaints and directed them to appropriate officer(s) for resolution
- Assisted with issuing Tax Identification Numbers (TIN) for clients
- Assisted officers with retrieving personal or company files from the files departments
- Updated personal and corporate files
- Assisted officers during field operation.
Education
Master of Arts in Ports and Shipping Administration -
Regional Maritime University
Tema07.2020
Diploma in Maritime Management -
Institute of Export and Shipping Management
Takoradi12.2018
Diploma in Logistics and Transport Management -
Institute of Export and Shipping Management
Takoradi12.2018
Bachelor of Management Studies Degree -
University of Cape Coast
07.2017
Secondary School Certificate (WASSCE) -
St. John’s School
Takoradi01.2012
Master of Supply Chain Management - Supply Chain Management
GIMPA
ACCRASingle Subject Diploma in Maritime Operations, International Trade and Transport-Maritime and the Business of Shipping -
Institute of Commercial Management
Skills
- Good verbal and written communication skills
- Proficient in Microsoft Word, Microsoft Excel,Microsoft access and Microsoft Power Point
- Able to follow detailed instructions
- Able to prioritize tasks
- Good teamwork and interpersonal skills
- Self-motivated and able to take initiatives
- Team building
- Multitasking and Organization
Personal Information
Title: Project Coordinator
Timeline
OPERATIONS CORDINATOR (SHIP AGENCY)
HENTINA COMPANY LIMITED
05.2024 - Current
SHIPPING AND LOGISTICS COORDINATOR
Logistics Connect company Limited / AIL Company Limited
01.2021 - Current
SHIPPING DEPARTMENT INTERN
Baj Freight and Logistics Limited
12.2018 - 09.2019
National Service Personnel
Ghana Revenue Authority (Compliance, Enforcement and Debt Management Unit)
- 08.2018
Master of Arts in Ports and Shipping Administration -
Regional Maritime University
Diploma in Maritime Management -
Institute of Export and Shipping Management
Diploma in Logistics and Transport Management -
Institute of Export and Shipping Management
Bachelor of Management Studies Degree -
University of Cape Coast
Secondary School Certificate (WASSCE) -
St. John’s School
Master of Supply Chain Management - Supply Chain Management
GIMPA
Single Subject Diploma in Maritime Operations, International Trade and Transport-Maritime and the Business of Shipping -
Institute of Commercial Management
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