Isaac Arthur
Kumasi
Summary
Experienced Chief Cashier with background in leading and managing cash handling procedures. Strengths include strong numerical accuracy, customer service skills, and the ability to train and supervise junior staff members. In previous roles, implemented effective cash management systems that streamlined operations and enhanced financial integrity.
Overview
13
13
years of professional experience
Work History
Chief Cashier
SIC INSURANCE PLC
Kumasi
06.2022 - Current
- At SIC INSURANCE PLC, my role as Chief Cashier intertwines with data analysis, where I excel in transforming raw data into insightful reports for strategic decision-making
- I have experience in collecting, cleaning, and transforming raw data into meaningful formats for analysis and reporting
- Data Analysis: I possess a strong foundation in statistical analysis and data manipulation techniques
- I can extract, cleanse, and transform data to derive actionable insights
- Business Intelligence: I am proficient in utilizing BI tools and platforms such as Tableau, Power BI, or QlikView to create visually appealing and interactive dashboards, reports, and data visualizations
- Data Modeling: I have expertise in designing and implementing data models that facilitate effective data analysis, reporting, and decision-making processes
- SQL and Programming: I am well-versed in SQL (Structured Query Language) for data extraction and manipulation
- Additionally, I have programming skills in languages such as Python or R for advanced analytics and automation
- Expertise: Data Visualization: I have a keen eye for visualizing data in a compelling manner, enabling stakeholders to grasp complex information easily
- Performance Monitoring: I can develop Performance Reports (KPIs) and implement monitoring systems to track and evaluate Performance Reports and performance
- Predictive Analytics: I have knowledge of statistical modelling techniques and machine learning algorithms, enabling me to generate predictive insights and make data-driven forecasts
- Data-driven Decision Making: I excel in translating complex data into actionable recommendations that support strategic planning and drive business growth
- Overall, my experience as a Business Intelligence and Data Analyst has equipped me with the skills and expertise to Information Analysis effectively, provide valuable insights, and contribute to evidence-based decision-making in organizations
- Reconcile bank statements with internal accounting reports.
- Developed and implemented cash handling policies and procedures.
- Trained new staff in proper cashiering techniques, customer service skills, and safety protocols.
- Monitored cashiers' performance and provided feedback for improvement.
- Analyzed daily cash transactions to ensure accuracy of records.
- Reconcile bank statements with internal accounting reports.
- Maintained accurate records of all financial transactions, including deposits, withdrawals, and credits.
- Provided exceptional customer service by responding promptly to customer inquiries and complaints.
- Investigated discrepancies between actual cash on hand versus expected amounts based on register totals.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Service Personnel
Ghana Audit Service
Mampong
02.2018 - Current
- Audit of revenue collection and expenditure of public sector
- Audit of cash management for goods and works
- Audit of procurement of goods and works in public sector
- Compiling of audit observations and reports
- Analysis of Purchase Voucher
- Analyzing Revenue
Account Officer
SIC Insurance Plc
Kumasi
02.2018 - 06.2022
- Developed and implemented procedures to ensure accuracy of financial records.
- Prepared reconciliations of bank accounts and other general ledger accounts.
- Assisted in the preparation of monthly, quarterly, and annual financial reports.
- Analyzed variances between actual results and budgeted amounts.
- Performed daily cash management activities, including monitoring cash balances and wire transfers.
- Prepared journal entries related to various transactions in accordance with GAAP principles.
- Maintained detailed records of all transactions processed by department personnel.
- Prepare claim cheques and payment vouchers.
- Reconcile the office imprest account with the Bank statement.
ACCOUNT CHIEF CLERK
Kumasi
09.2016 - 11.2017
- Claim Settlement and Office Imprest reconciliation
- Monthly and Daily Data Capturing Reconciliation
- Capturing of Data from Agencies and Brokers
- Other Accounting Duties
Assistant Operations Manager
Morich Investment Limited
09.2012 - 08.2013
- Assist in the development and implementation of risk management policies and procedures
- Monitor credit risk and identify potential risks to the company's operations
- Develop and implement strategies to mitigate risks and protect the company's assets
Mobile Money Supervisor
Morich Investment Ltd
Kumasi
01.2012 - 08.2013
- Ensure high-quality customer experience
- Conduct regular audits of agent operations
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented cost-cutting measures without compromising quality of services offered.
- Collaborated with other departments to coordinate workflow processes between teams.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Monitored employee productivity to provide constructive feedback and coaching.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Education
Data Analyst - Business Intelligent and Data Analyst
Corporate Finance Institute
06.2023
BBA - Financial Statements in Power BI Case Study
Corporate Finance Institute
05.2023
Tableau Fundamentals
Corporate Finance Institute
05.2023
Financial Analyst - Financial Modeling and Valuation Analyst
Corporate Finance Institute
07.2022
HND - Accounting with Computing
Kumasi Technical University
12.2016
Skills
- Data Analysis
- Business Intelligence
- Data Modeling
- SQL
- Python
- R
- Data Visualization
- Performance Monitoring
- Predictive Analytics
- Data-driven Decision Making
- Data Analyst
- Microsoft SQL Server
- Linear Regression
- Financial Analyst
- Data Modelling
- Microsoft Excel
- Power BI
- Cash Management
- Bank Reconciliation
- Risk Management
- Financial Modeling
- Valuation Analyst
- Performance Report
- Statistical Analyst
- Business Savvy
- Debtors
- Credit Control
- Quality Control
- Administrative Tasks
- Business Development
- Business Operations
- Commercial Reporting
- Contract Management
- Customer Credit Management
- Ensure Compliance
- Financial Management
- Internal Management
- Performance Management
- Market Research
- Internal Processes
- Product Lines
- Records Management
- Revenue Assurance
- Sales Operations
- Technical Competencies
- Cash handling expertise
- Decision-making strength
- Organizational abilities
- Cashier training
Affiliations
- 10% withholding Tax preparation
- Best Traininer
References
References available upon request.
Timeline
Chief Cashier
SIC INSURANCE PLC
06.2022 - Current
Account Officer
SIC Insurance Plc
02.2018 - 06.2022
Service Personnel
Ghana Audit Service
02.2018 - Current
ACCOUNT CHIEF CLERK
09.2016 - 11.2017
Assistant Operations Manager
Morich Investment Limited
09.2012 - 08.2013
Mobile Money Supervisor
Morich Investment Ltd
01.2012 - 08.2013
Data Analyst - Business Intelligent and Data Analyst
Corporate Finance Institute
BBA - Financial Statements in Power BI Case Study
Corporate Finance Institute
Tableau Fundamentals
Corporate Finance Institute
Financial Analyst - Financial Modeling and Valuation Analyst
Corporate Finance Institute
HND - Accounting with Computing
Kumasi Technical University
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