Irene Naa Ameley Vanderpuye
Ashaley Botwe, Accra
Summary
Results-oriented professional with strengths in program evaluation, data analysis, and project management. Proven ability to enhance cross-departmental communication and effectively manage customer service operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager, PPRME
National Service Authority
Accra
04.2023 - Current
- Facilitated cross-departmental communication to align planning goals and enhance collaboration.
- Managed customer service inquiries and complaints, achieving timely resolutions to improve customer satisfaction.
- Assisted in daily operations and workflow management for service initiatives to support team objectives.
- Provided guidance to national service personnel on certificate applications and status inquiries.
INTERN
Lands Commission - Regional Coordinating Council, Koforidua
Koforidua
09.2020 - 11.2020
- Facilitated planning and execution of virtual and in-person events.
- Assisted with data collection in field evaluations across multiple regions.
- Compiled reports summarizing project progress and results for management review.
INTERN
Ghana Civil Aviation Training Academy
08.2019 - 10.2019
- Enabled student access to books by providing targeted assistance.
- Conducted research to support academic projects and deepen understanding.
INTERN, Planning Officer
New Juaben South Municipal Assembly
Koforidua
06.2018 - 08.2018
- Reviewed Municipal Medium-Term Development Plans to ensure alignment with community needs and strategic goals
- Coordinated Municipal Street Naming Exercise sponsored by GIZ to enhance local identity and community engagement
- Assisted in organizing community events and public outreach programs.
- Supported administrative tasks by managing documents and filing systems.
- Conducted research on local issues to inform municipal planning initiatives.
Education
Master of Science - Planning, Monitoring And Evaluation
Kwame Nkrumah University of Science And Technology
Accra, Ghana10-2026
Bachelor of Science - Development Planning
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana10-2021
Skills
- Project management
- Stakeholder engagement
- Program evaluation
- Data analysis
- Risk management
- Report writing
Certification
- Virtual Assistant - ALX
Timeline
Assistant Manager, PPRME
National Service Authority
04.2023 - Current
INTERN
Lands Commission - Regional Coordinating Council, Koforidua
09.2020 - 11.2020
INTERN
Ghana Civil Aviation Training Academy
08.2019 - 10.2019
INTERN, Planning Officer
New Juaben South Municipal Assembly
06.2018 - 08.2018
Master of Science - Planning, Monitoring And Evaluation
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Development Planning
Kwame Nkrumah University of Science And Technology