Passionate self starter with experience in providing top notch Executive Assistance
Experienced professional skilled in customer relations, market analysis, and client needs assessment. Proven track record of driving business growth and enhancing client satisfaction.
Completed a certificate program in Virtual Assistance and Cybersecurity
Completed an Honored Degree focused on Humanities.
Overview
5
5
years of professional experience
Work History
Chief Operating Officer
Crease LLC
08.2024 - Current
Developed and implemented strategies to increase operational efficiency.
Analyzed financial data and identified areas of improvement for cost savings.
Monitored performance metrics to ensure quality standards are met.
Virtual Assistant
Curious Class
Accra
03.2022 - 06.2024
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Social Media Analyst and Strategist
Visual Delite
09.2020 - 11.2023
I track and analyze data from various all social media platforms of the selected businesses to help make detailed and good marketing decisions
I create reports and dashboards to track the progress of daily activities and design a well defined presentation to inform businesses on their growth
Identify and group habits of our online customers and suggest ways to reach a much broader audience.
Customer Service Representative
06.2019 - 08.2019
Work with clients who have complaint, orders or require information about a product or services.
Education
Certificate in Virtual Assistance - Virtual Assistance
African Leadership Experience
06-2024
Cyber Security
ALISON ONLINE COURSE
03.2024
Bachelor of Arts - Information Science
UNIVERSITY OF GHANA
11-2021
Skills
Effective Time Management
Creative Problem-Solving
Active Listening
Efficiency Under Pressure
Critical Thinking
Talented Customer Services
Simulation Design
Chess
Volunteer Work
International Affairs
Particulate Matters
Football
Hobbies and Interests
Simulation Design
Chess
Volunteer Work
International Affairs
Particulate Matters
Football
References
Micah Akati, CEO OF VISUAL DELITE, micah@visual-delite.com
Financial Secretary at Eura Charity Foundation; Monitored financial transactions and maintained accurate records, contributing to the financial health of the foundation.
Languages
English
First Language
Timeline
Chief Operating Officer
Crease LLC
08.2024 - Current
Virtual Assistant
Curious Class
03.2022 - 06.2024
Social Media Analyst and Strategist
Visual Delite
09.2020 - 11.2023
Customer Service Representative
06.2019 - 08.2019
Certificate in Virtual Assistance - Virtual Assistance