Irene Hinton
Accra
Summary
Motivated and enthusiastic individual with a strong passion for networking and connecting with like-minded people. Committed to making a positive impact by taking actionable steps to create a better world.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/ Waitress
Sai Wine & Cafe
12.2023 - 07.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hotel Room Attendant
Mahogany Hotel
11.2022 - 12.2023
Customer Service Personnel/ Retail Sales Associate
Apparel Clothing
09.2020 - 11.2021
- Attending to customers, Maintaining customer relationship, Representing the brand
Education
Bachelor Of Applied Arts And Science - Computer Software And Media Applications
UNiMAC
Cantonment Accra General Art -
Yaa Asantewaa Senior High School
Kumasi Ghana 09.2020
Junior High School Certificate -
Abundant Life Education Centre
07.2017
Skills
- Server Support
- Complaint Handling
- Guest complaint resolution
- Food Running
Certification
Certificate in Entrepreneurship and Business growth, 07/2021
Languages
German
Intermediate (B1)
English
Advanced (C1)
Timeline
Hostess/ Waitress
Sai Wine & Cafe
12.2023 - 07.2024
Hotel Room Attendant
Mahogany Hotel
11.2022 - 12.2023
Customer Service Personnel/ Retail Sales Associate
Apparel Clothing
09.2020 - 11.2021
Bachelor Of Applied Arts And Science - Computer Software And Media Applications
UNiMAC
General Art -
Yaa Asantewaa Senior High School
Junior High School Certificate -
Abundant Life Education Centre
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