Reading, watching movies, Praying
INNOCENT KPODA
YIRVIEL
ACCRA
Summary
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Innovative Job Title with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills. Highly-qualified Housekeeping Supervisor offering Seven(7) years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeper Supervisor position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Language
Work History
Housekeeping Supervisor
Avenue K.Company Ltd
ACCRA, GHANA
10.2017 - Current
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Adhered to safety protocols by enforcing proper equipment usage.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Managed laundry sorting, washing, drying, and ironing.
Education
Agriculture And Housekeeper - Housekeeper Supervisor
Lissé De Dessin
Burkina Faso 07.1997
Skills
Active Listening
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of 25 in the development of Avenue K.Company Ltd
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Interests
Timeline
Housekeeping Supervisor
Avenue K.Company Ltd
10.2017 - Current
Agriculture And Housekeeper - Housekeeper Supervisor
Lissé De Dessin
Similar Profiles
RENE RIVERARENE RIVERA
Temporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NYTemporary Elevator Operator at 815 Fifth Avenue Rental LLC, Fasano Fifth Avenue, New York, NY
Oscar LizarragaOscar Lizarraga
Front Desk Receptionist at State Avenue Dental OfficeFront Desk Receptionist at State Avenue Dental Office
MOFE AJENIFUJAMOFE AJENIFUJA
Culinary Assistant at Gordon Avenue Market (UW-Madison)Culinary Assistant at Gordon Avenue Market (UW-Madison)
JOSEPHINE O.D. ASARE-BEDIAKOJOSEPHINE O.D. ASARE-BEDIAKO
MONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITEDMONEY MARKET & ALM MANAGER at BANK OF AFRICA GHANA LIMITED
GLADYS OWUSUA WIAFEGLADYS OWUSUA WIAFE
Admin & Finance Officer at Epsilon Collective Ltd.Admin & Finance Officer at Epsilon Collective Ltd.