Ida Apuri - Dorsah
Accra - North
Summary
Enthusiastic and ambitious HR manager with a solid understanding of human relationships and resource management skills. Proven excellence in communication and customer service, honed through extensive volunteer experiences, showcases a creative and approachable demeanor. Target-driven with a track record of strong leadership, effectively influencing others and communicating across all organizational levels. Dedicated team player with a willingness to learn and a strong passion for continuous improvement.
Strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, financial oversight, and stakeholder engagement, consistently delivering measurable results.
Overview
17
17
years of professional experience
Work History
Facilities Manager
Libi Homes Limited
Accra, Ghana
02.2022 - Current
- Responsible for property management
- Facilitating of handing over of homes to owners
- Facilitating of clients viewing / inspection of properties
- Preparing of rent contracts
- Co-ordinating with accounts for rentals, service charge payments and sales of properties
- Submit monthly reports on activities
- Participating in team meetings
- Supervising services of security companies
- Management of all contracts with service providers
- Maintenance of effective communication among the team
- Maintaining housekeeping standards and select and control use of furniture and furnishing
- Supervising the management of plants and equipment
- Supervising of the management of waste
- Management of tenancy agreements with tenants and house owners
- Compilation and management of credible asset register
- Negotiating and management of all leases
- Keeping of database of all tenants, homeowners / potential buyers
- Real Estate Development.
Mawums / Watersone Realty Limited
01.2020 - 01.2022
- Responsible for marketing and renting of properties and office spaces, always ensured that assignments are planned, coordinated and completed in a timely, effective and profitable manner and attending promptly to needs of tenants and other clients.
- Responsible for property management
- Proactively marketing and letting properties in the portfolio that is assigned
- Facilitating of handing over of homes to homeowners
- Facilitating of clients viewing / inspection of properties
- Preparing of sales and rent contracts
- Co-ordinating with accounts for rentals, service charge payments and sales of properties
- Submit monthly reports on activities
- Participating in team meetings
- Supervising services of security companies
- Management of all contracts with service providers
- Maintenance of effective communication among the team
- Maintaining housekeeping standards and select and control use of furniture and furnishing
- Supervising the management of plants and equipment
- Supervising of the management of waste
- Management of tenancy agreements with tenants and house owners
- Compilation and management of credible asset register
- Negotiating and management of all leases
- Keeping of database of all tenants, homeowners / potential buyers
- Preparing of Sales and purchasing agreements (SPA) and Sublease Agreements for house owners
Front desk executive to Acting Manager
Robin Hood
01.2009 - 01.2019
- Responsible for planning, organizing, staffing, leading, directing and controlling the operations of the hotel and other assignments.
- Developing marketing strategy in line with the hospitality industry.
- Conducting market research to identify selling possibilities and evaluate the needs of our customers.
- Arranging meetings with potential customers to prospect for new business;
- Acting as a contact between a company and its existing and potential markets;
- Negotiating the terms of an agreement and closing sales;
- Gathering market and customer information;
- Developed systems to ensure all employees complied with all relevant legal safety requirements
- Identified training needs, organised and co-ordinating staff training and their wellbeing.
- Typing of letters, memos, etc
- Receiving and dispatching letters
- Preparing of invoices and filling of VAT
- Keeping of company records
- Attending meetings and seminars on behalf of the CEO
- Appraisal of staffs etc
- Check in and check out of customers
- Developed strong relationships with our customers by listening and answering questions, help solve their problems, process refunds, etc.
Research Assistant
Parliament, Ghana
01.2015 - 01.2016
- Provide operational and administrative support to the MP
- Typing of letters, memos etc
- Receiving and dispatching letters
- Preparing materials to grants and foundations on behalf of the consistency
- Manage and respond to project related email etc
Sales Officer
Strong Plast, Ghana
01.2012 - 01.2014
- Listening to customer requirements and presenting appropriately to make a sale
- Maintaining and developing relationships with existing customers in person, and via telephone calls and emails;
- Arranging meetings with potential customers to prospect for new business;
- Acting as a contact between a company and its existing and potential markets;
- Negotiating the terms of an agreement and closing sales;
- Gathering market and customer information;
- Representing the organization at trade exhibitions, events and demonstrations etc.
Education
BSc Administration - HRM option
Central University
Accra, Ghana01.2015
Skills
- Communication
- Team working
- Problem solving
- Commitment/motivation
- Flexibility/adaptability
- IT/Technical
Interests
- Music: I appreciate and like listening to good music and sounds.
- Travel and Tour: I like to explore places, taking long nature walks and understand different cultures through travel.
- Sport: I like watching the league club games regularly.
- Cooking: I like cooking.
- Farming: I like farming.
Timeline
Facilities Manager
Libi Homes Limited
02.2022 - Current
Mawums / Watersone Realty Limited
01.2020 - 01.2022
Research Assistant
Parliament, Ghana
01.2015 - 01.2016
Sales Officer
Strong Plast, Ghana
01.2012 - 01.2014
Front desk executive to Acting Manager
Robin Hood
01.2009 - 01.2019
BSc Administration - HRM option
Central University