Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
Jamila Mohammed Ibrahim

Jamila Mohammed Ibrahim

Kumasi

Summary

Dynamic customer service professional with a proven track record at Javer Wigs, excelling in sales transactions and fostering strong client relationships. Known for integrity and problem-solving skills, I consistently enhance customer satisfaction and streamline processes, ensuring a welcoming environment and efficient service delivery.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Cashier

Javer Wigs
05.2025 - Current
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
  • Assisted customers with product selection, providing knowledgeable recommendations on wig styles and care.
  • Maintained organized merchandise displays, enhancing product visibility and accessibility for customers.
  • Collaborated with team members to streamline checkout procedures, improving overall customer experience.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Restaurant Waiter

Somewhere New
09.2024 - 03.2025
  • Provided attentive service to guests, ensuring satisfaction and prompt resolution of issues.
  • Assisted in menu knowledge, enabling informed recommendations for patrons.
  • Collaborated with kitchen staff to ensure timely food delivery and quality control.
  • Maintained cleanliness and organization of dining area in compliance with health standards.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.

Cleaner

Kumasi City Mall
09.2023 - 10.2024
  • Maintained cleanliness in high-traffic areas, ensuring a welcoming environment for shoppers.
  • Operated cleaning equipment, adhering to safety protocols and best practices.
  • Assisted in waste management, promoting recycling initiatives throughout the mall.
  • Conducted routine inspections to identify maintenance needs and report issues promptly.
  • Trained new staff on proper cleaning techniques and equipment usage for optimal results.

Customer Service Representative

Star Filling Station
10.2020 - 03.2021


  • I sell fuel for customers
  • Assisted customers with inquiries and resolved issues efficiently.
  • Maintained product knowledge to provide informed recommendations to customers.
  • Processed transactions accurately, ensuring smooth operation at point of sale.

Education

High School Diploma - Business

T. I Ahmadiyya Girls Senior High School
Effiduase - Asokore
09.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Order taking
  • Guest inquiries
  • Order packaging
  • Sales expertise
  • Daily reporting
  • Order verification
  • Reports and documents
  • Records maintenance
  • Fraud prevention awareness
  • Sales transactions
  • Online orders preparation
  • Hospitality and accommodation
  • Honest and dependable
  • Problem-solving
  • Exchanges processing

Languages

English , Ghanaian Language, Hausa
Beginner (A1)

Timeline

Cashier

Javer Wigs
05.2025 - Current

Restaurant Waiter

Somewhere New
09.2024 - 03.2025

Cleaner

Kumasi City Mall
09.2023 - 10.2024

Customer Service Representative

Star Filling Station
10.2020 - 03.2021

High School Diploma - Business

T. I Ahmadiyya Girls Senior High School
Jamila Mohammed Ibrahim