Summary
Overview
Work History
Education
Skills
Phone
Seminars And Development
References
Timeline
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HILDA NARTEY

AWOTWE
Accra

Summary

An enthusiastic, confident, and reliable professional with 14 years successful experience in project management. I have a vast experience of managing technically complex projects be it infrastructure or software and possesses a forward-thinking approach to the management of clients and assignments. I have a long track record of delivering complex projects with a global reach and can manage the project delivery team throughout the entire life cycle, from client enquiry to project sign-off. I possess excellent interpersonal skills, I can elicit cooperation from a wide variety of sources, including senior management, clients, and other departments. A detail-oriented team player with strong organizational skills, I can handle multiple projects simultaneously with a high degree of accuracy. I am organized and a dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Trained in technical support and infrastructure management, I am knowledgeable about supporting users with in-person and remote assistance. I ensure my professional job is quality-driven, am a self-motivated individual with a superior work ethic and diligent nature.

Overview

17
17
years of professional experience
12
12
years of post-secondary education

Work History

I.T Assistant

Newmont Ghana Gold Ltd
Ahafo
08.2008 - 10.2010
  • Responsible for coordinating departmental Travel and Accommodation Requests
  • Coordinate all safety activities with other departments.
  • HSLP Safety and Safety Timeout Meetings, Environmental Inspections etc.
  • Coordinate all departmental request for both Ellipse and Request Management (RM) Ensuring proper management and updating Ghana Phone Directory on intranet (Goldnet)
  • Organizing refresher training for Request Management (RM) approvers as well as assisting departmental administrative assistants in using the tool
  • Review and document IT business procedures.

National Service Personnel

St. Thomas Aquinas SHS
Accra
09.2007 - 07.2008
  • Responsible for updating database system of school.
  • Entering of results into system and generation end of term report cards for students
  • Teaching of basic IT such as Introduction to Computers, and Microsoft office application (Word, Excel, PowerPoint, etc.)
  • Personal Secretary to Assistant Headmaster.

Technology Project Management Specialist

Newmont Ghana Gold Ltd
Regional
01.2014 - Current
  • Maintained excellent attendance record, consistently arriving to work on time
  • Comprehensive understanding of project management methodologies and framework
  • Comprehensive understanding of the Supply Chain process which includes Procurement and Vendor Management
  • Provides effective leadership and guidance over project scope, schedule management, issue management, cost management and risk management
  • Delivered project products or services to customer locations within specific timeframes
  • Used Microsoft Word and other software tools (like Smart Sheet, MS Gantt, Visio, etc.) to create documents and other communications for project team members and other stakeholders
  • Developed team communications and information for project meetings and other stakeholders
  • Completed projects in compliance with relevant regulations and approved standards within the organization
  • Collaborated with project team members and other colleagues to achieve deliverables for the project
  • Use prescribed templates for monthly or weekly project reporting to all relevant stakeholders
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Proved successful working within tight deadlines and fast-paced atmosphere by collaborating with stakeholders to deliver results within acceptable project timelines
  • Improved team collaboration through consistent hard work and dedication to project and its deliverables
  • Offered friendly and efficient service to all customers, handled challenging situations with ease
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Carried out day-day-day duties accurately and efficiently
  • Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.

IT PMO Coordinator

Newmont Ghana Gold Ltd
Ahafo
05.2010 - 12.2013
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Identified issues, analyzed information and provided solutions to problems
  • Drove operational improvements which resulted in savings and improved profit margins
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Exceeded goals through effective task prioritization and great work ethic
  • Worked flexible hours; night, weekend, and holiday shifts
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

ITIL Certificate -

GIMPA
Accra,Ghana
01.2010 - 01.2010

BBA -

GIMPA
Accra
10.2013 - 07.2014

High School Diploma -

West Africa Computer Science Institute
Accra
10.2005 - 07.2007

S.S.S.C.E. Certificate -

Ghana National College
Cape Coast
09.2002 - 07.2005

Bachelor of Science - Information Technology

Catholic University College
Sunyani
04.2010 - 05.2013

Master of Science - Project Management

University of Roehampton Online
London
05.2017 - 12.2020

Project Management Certificate - Project Management

GIMPA
Accra
05.2010 - 10.2010

Skills

Empathetic

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Phone

  • Mobile, (+233)243952520
  • Mobile, (+233)544338187

Seminars And Development

  • Landmark Forum for Development
  • Interaction Management Essentials
  • Communication and Listening
  • Staff Leadership Development
  • Time Management
  • Intercultural Relationship Teaming
  • Insight Profile
  • Customer Relation Building
  • Risk Management
  • Risk & Assurance
  • Leading and Managing IT
  • Business Intelligence Reporting
  • Excel for Everything
  • Communication Fundamentals
  • Customer Service Fundamentals
  • Managing Project Stakeholders

References


  • Mr. Emmanuel Kwame Attifu, Regional Technology Director, Newmont Cooperation. Contact: 0244330439
  • Mr. Thomas Thompson, Regional HR Manager, Newmont Cooperation. Contact: 0244334885
  • Mr. Nelson Kudjo Kpogli, Regional Technology Portfolio Manager, Newmont Cooperation. Contact: 0244335221

Timeline

Master of Science - Project Management

University of Roehampton Online
05.2017 - 12.2020

Technology Project Management Specialist

Newmont Ghana Gold Ltd
01.2014 - Current

BBA -

GIMPA
10.2013 - 07.2014

Project Management Certificate - Project Management

GIMPA
05.2010 - 10.2010

IT PMO Coordinator

Newmont Ghana Gold Ltd
05.2010 - 12.2013

Bachelor of Science - Information Technology

Catholic University College
04.2010 - 05.2013

ITIL Certificate -

GIMPA
01.2010 - 01.2010

I.T Assistant

Newmont Ghana Gold Ltd
08.2008 - 10.2010

National Service Personnel

St. Thomas Aquinas SHS
09.2007 - 07.2008

High School Diploma -

West Africa Computer Science Institute
10.2005 - 07.2007

S.S.S.C.E. Certificate -

Ghana National College
09.2002 - 07.2005

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