HILDA BAABA NTIAMOAH

• Collating and processing initial order sheets for incoming and outgoing goods

• Liaising with transport companies regarding timeframes and deadlines

• Picking and packing

• Making sure all stock is labelled and stored correctly

• Carrying out health and safety checks

· Ensuring an exceedingly high level of customer service.

· Handling customer queries patiently and efficiently while dealing with any complaints. When the need arose, I escalated the situation to a manager for resolution.

· Ensured that the visual standards of the store met the company’s high standards.

· Strong organisational and planning skills with close attention to detail.

· Completing transactions at the checkout.

· Gained valuable experience in using effective sales techniques.

· Building great relationships with customers, colleagues, and suppliers.

• Ensured stocking of shelves

• Processing cash and card payments

• Ensured products are presentable and clean

• Resolved customer enquiries and complaints and directed to supervisor where necessary

• Ensured customers received knowledge of all store promotions and special offers.