Politics
HERBERT KWABENA OPOKU
Administrative Assistant
Accra
Summary
Friendly Records Clerk helps maintain document databases and assist other employees and clients find the documents and files that are needed. Knowledge of database management, data entry, correspondence and bookkeeping. Honest, reliable and committed to keeping an efficient filing system. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Records Assistant
Ghana Standards Authority
Accra
11.2022 - 09.2023
- Assisted with typing, data entry, and answering incoming calls as required.
- Updated records with new information.
- Followed confidentially regulations to maintain privacy.
- Followed established policies and procedures to maintain compliance with regulations.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Assisted with record management system implementation and maintenance to streamline operations.
- Developed efficient filing system to retrieve records quickly.
- Coordinated with various departments to support cross-functional needs.
Sales Manager
Darko Plan Enterprise
Accra
01.2016 - 12.2018
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Freelancer
Airtel Ghana
Accra
08.2015 - 12.2015
- Analyzed user feedback to gather input and identify areas required for improvement.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Implemented new features and enhancements to improve existing applications.
- Developed and maintained user documentation to establish product understanding.
- Demonstrated products to help customers make purchasing decisions on buying data bundles
Education
Bachelor of Arts - Political Science And Information Studies
University Of Ghana
Accra,Ghana 11.2018 - 10.2022
High School Diploma -
New Star Educational Institute
Accra,Ghana 03.2013 - 06.2015
Skills
Numeracy skills
Clerical skills
Understanding of filing systems
Accounts Payable
Financial records
Report generation
Document scanning
Meticulous attention to detail
File/records maintenance
Organizational skills
Microsoft Excel expertise
Multitasking Abilities
Attention to Detail
Interests
Information Technology
Sports
Timeline
Records Assistant
Ghana Standards Authority
11.2022 - 09.2023
Bachelor of Arts - Political Science And Information Studies
University Of Ghana
11.2018 - 10.2022
Sales Manager
Darko Plan Enterprise
01.2016 - 12.2018
Freelancer
Airtel Ghana
08.2015 - 12.2015
High School Diploma -
New Star Educational Institute
03.2013 - 06.2015