Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Herbert Henry Asare

Accra

Summary

Resourceful Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and performance analysis to enhance customer satisfaction. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Customer service assistant

Chrisherbec dry cleaning and laundry services
01.2024 - 08.2025
  • Managed daily customer inquiries and resolved service-related issues.
  • Trained new staff on customer service protocols and operational procedures.
  • Coordinated laundry service schedules to ensure timely order completion.
  • Maintained cleanliness and organization of the customer service area.
  • Communicated effectively with customers to understand their needs and preferences.
  • Collaborated with team members to enhance overall service quality and efficiency.

Education

Okuapeman Senior High School
Akropong

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Ability to work under pressure
  • Quality assurance
  • Payment processing
  • Cash handling
  • Complaint handling

Languages

Akan
First Language
English
Proficient (C2)
C2

Timeline

Customer service assistant

Chrisherbec dry cleaning and laundry services
01.2024 - 08.2025

Okuapeman Senior High School
Herbert Henry Asare