HERBERT SARPONG
Accra
Summary
Driven and versatile professional with a passion for learning and a diverse skill set. Experienced language teacher from Turkey, now back in Ghana pursuing further studies while honing my expertise in customer service as a Bolt driver. My journey reflects resilience, adaptability, and a commitment to growth. Eager to leverage my international experience and dynamic problem-solving abilities to make an impact in any role I take on.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bolt Driver
Bolt Ghana
Accra
03.2023 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Greeted customers and provided assistance with luggage.
- Monitored traffic conditions to determine most efficient route.
- Ensured vehicle was clean and in proper working order before each shift.
- Reported any mechanical problems or needed repairs to supervisor immediately.
Teacher
Karaca English House
Ankara
08.2021 - 01.2022
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Assisted teachers in developing lesson plans that aligned with district objectives.
- Monitored student performance data to identify trends and determine appropriate interventions for students who need additional assistance.
Teahcer
American Kultur
Kutahya
11.2020 - 05.2021
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
Teacher
British culture
Kutahya
02.2020 - 09.2020
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Provided individualized instruction to meet the needs of all students.
Education
Information And Technology - Faculty of Computing And Informaton Sysytem
Ghana Communication Technology University
Accra01-2027
Bachelor of Arts - Political Science And International Relatonsi
Dumlupinar University
Ankara09-2022
High School Diploma -
Prempeh College
Kumasi06-2017
Skills
- Fluent In Turkish Language
- Fast Learner
- Grammar knowledge
- Client Support
- Interpersonal Communication
- Critical Thinking
Languages
English
First Language
Turkish
Advanced (C1)
C1
French
Beginner (A1)
A1
Certification
- Turkish Language Fluency Certificate
References
References available upon request.
Timeline
Bolt Driver
Bolt Ghana
03.2023 - 02.2024
Teacher
Karaca English House
08.2021 - 01.2022
Teahcer
American Kultur
11.2020 - 05.2021
Teacher
British culture
02.2020 - 09.2020
Information And Technology - Faculty of Computing And Informaton Sysytem
Ghana Communication Technology University
Bachelor of Arts - Political Science And International Relatonsi
Dumlupinar University
High School Diploma -
Prempeh College
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