Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Henry Selasi Sosu

I T Officer
Sunyani

Summary

Proven Computer Network Technician with a track record of enhancing network efficiency and troubleshooting prowess at Lightwave EHealthcare Solutions. Expert in network administration and hardware installation, coupled with exceptional problem-solving and teamwork skills. Elevated student success rates by 30% as a Trainer at Dzigsam Institute of Technology, demonstrating a commitment to continuous learning and professional development. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Computer Network Technician

Lightwave EHealthcare Solutions
06.2024 - Current
  • 2Installed cabling, wireless routers and telephone systems for data communications networks.
  • Worked with outside vendors for fiber installations and service.
  • Troubleshot hardware and software to determine and rectify network problems.
  • Traveled to remote office locations to install nodes and implement client software rollouts.
  • Oversaw 20 desktops in Windows domain and installed firewalls to connect and protect users
  • Troubleshot hardware and software to determine and rectify network problems
  • Installed cabling, wireless routers and telephone systems for data communications networks
  • Diagnosed and resolved hardware, software and network problems and replaced defective components

Computer Hardware and Networking Trainer

Dzigsam Institute of Technology
09.2022 - 01.2024
  • Implemented engaging teaching methods to explain complex technical terms and concepts clearly, simplifying learning processes.
  • Assisted in updating institute’s facilities by recommending appropriate equipment upgrades based on evolving technological requirements.
  • Provided guidance on career options within computer hardware and networking field, helping students make informed decisions about their future paths.
  • Stayed abreast of industry developments by attending conferences and seminars, incorporating new insights into teaching practices accordingly.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring [Number]%

Computer and Printer Technician

New Generation Computers and Business Solutions
03.2021 - 02.2023
  • Maintained safe work environment by adhering to company policies as well as local regulations regarding handling of potentially hazardous materials found in some printing applications.
  • Increased reliability of printers through meticulous inspections, cleaning, and calibration processes.
  • Assisted customers in selecting appropriate printing solutions based on their specific needs and requirements.

Education

BSc Information Technology - Information Technology

University of Energy And Natural Resources
Sunyani,Ghana
09.2018 - 10.2022

High School Diploma -

St. James Seminary Senior High School
Sunyani,Ghana
08.2014 - 09.2017

Skills

Computer hardware troubleshooting

Network administration

Hardware and software installation

Network Troubleshooting

Teamwork and Collaboration

Critical Thinking

Problem-Solving

Interpersonal Communication

Multitasking Abilities

Flexible and Adaptable

Languages

English
Bilingual or Proficient (C2)
Twi
Intermediate (B1)
Ga
Elementary (A2)

Timeline

Computer Network Technician

Lightwave EHealthcare Solutions
06.2024 - Current

Computer Hardware and Networking Trainer

Dzigsam Institute of Technology
09.2022 - 01.2024

Computer and Printer Technician

New Generation Computers and Business Solutions
03.2021 - 02.2023

BSc Information Technology - Information Technology

University of Energy And Natural Resources
09.2018 - 10.2022

High School Diploma -

St. James Seminary Senior High School
08.2014 - 09.2017
Henry Selasi SosuI T Officer