Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits, Social Security laws and Pension Administration. An astute professional providing benefits support in fast-paced corporate settings.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Benefits Assistant
SOCIAL SECURITY & NATIONAL INSURANCE TRUST- SSNIT
01.2016 - Current
Increased efficiency in processing benefits-related paperwork through diligent organization and attention to detail.
Provided valuable assistance during mergers or acquisitions by integrating existing employee benefits into a cohesive system.
Provided support during annual open enrollment periods, facilitating employee selection of appropriate benefit plans.
Contributed to cost-saving measures by analyzing current benefit plan offerings and suggesting potential alternatives or modifications where applicable.
Performed pre-requisite financial and bio-data checks and investigate thoroughly certified Post Benefit Petitions/BU Files (updated contributions for paid members) received and prepare them for re-computation processes.
Initiated Data-entry for certified re-computation cases for Post Benefit Petitions/BU Files that merited re-computation.
Prepared prompt and accurate reports for the Department for management information.
Business Development Manager
SHAKES N FLAVORS RESTAURANT, LABONE- ACCRA
06.2014 - 03.2017
Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
Responsible for source of funding in raising working capital to cover temporary deficiencies in funds to meet administrative expenses and for the sustainability of the restaurant.
Prepared prompt and accurate financial Statements and advice accordingly the state of financial positions for management information and decision making.
Student Loan Specialist
SOCIAL SECURITY & NATIONAL INSURANCE TRUST- SSNIT
06.2011 - 12.2015
Leveraged data analysis tools to monitor key performance indicators, enabling informed decision-making within the team.
Conducted thorough credit evaluations for potential borrowers, minimizing default risk before loan disbursement.
Process guarantor release requests from within Head office and branches and provide feedback as evidence of release.
Process all benefit Claim Files by clearing claimants from Student loan obligations and investigate all claimants’ loan status .
Respond to all requests from Student Loan Trust Fund (SLTF), Ghana as Contained in the Agreement between SSNIT and SLTF.
Student Teacher (Voluntary Community Service)
NATIONAL SERVICE SECRETARIATE, GHANA
10.2009 - 06.2011
Subject Teacher in Junior High School (JHS) in Mathematics and Social Studies
Increased students'' critical thinking skills through the implementation of group projects and problem-solving exercises.
Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.
Motivated and Challenged my Students to continue their education in the Senior High Level.
Tax Officer (Internship)
GHANA REVENUE AUTHOURITY
09.2008 - 10.2009
Optimized internal processes and procedures to streamline workload, ensuring timely completion of all tasks and overall efficiency within the team.
Educated taxpayers about proper record-keeping practices, empowering them to maintain organized financial documentation that simplifies future tax processes.
Championed the adoption of measures to collect rent tax and facilitated more accurate tax calculations and enhanced reporting capabilities.
Implemented efficient record-keeping systems for tracking client data, facilitating seamless access to information during audits or reviews.
Reconciliation of Bank Statement.
Education
Bachelor of Science - Accounting
GH INSTITUTE OF MANAGEMENT & PUBLIC ADMINISTRATION
Accra, Ghana
06.2014
No Degree - High National Diploma [HND]- Accounting
HO POLYTECHNIC
Ho
10.2005 - 08.2008
Skills
Excellent Presentation, Analytical and Interpersonal Skills
Employee Relations
Benefits and Pension Administration
High Sense of Professionalism
Effective Team Player
Excellent Customer Relations
A Computer Literate- Microsoft office
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved Re-computation of over ten thousand (10000) post benefit complaints by satisfying their petitions with appropriate responses promptly, accurately and efficiently.
Timeline
Benefits Assistant
SOCIAL SECURITY & NATIONAL INSURANCE TRUST- SSNIT
01.2016 - Current
Business Development Manager
SHAKES N FLAVORS RESTAURANT, LABONE- ACCRA
06.2014 - 03.2017
Student Loan Specialist
SOCIAL SECURITY & NATIONAL INSURANCE TRUST- SSNIT
06.2011 - 12.2015
Student Teacher (Voluntary Community Service)
NATIONAL SERVICE SECRETARIATE, GHANA
10.2009 - 06.2011
Tax Officer (Internship)
GHANA REVENUE AUTHOURITY
09.2008 - 10.2009
No Degree - High National Diploma [HND]- Accounting
HO POLYTECHNIC
10.2005 - 08.2008
Bachelor of Science - Accounting
GH INSTITUTE OF MANAGEMENT & PUBLIC ADMINISTRATION
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