Henry Kwame Asinor
Accra,AA
Summary
Proven track record in enhancing customer satisfaction and achieving sales targets at Calbank PLC, showcasing exceptional objection handling and effective negotiation skills. Adept in sales strategy development and MS Word, I excel in client acquisition and maintaining a positive learning environment, as demonstrated during my tenure as a Teaching Assistant at Ghana Airforce Basic.
Overview
2
2
years of professional experience
Work History
Direct Sales Officer and Customer Service
Calbank PLC
Accra
08.2023 - Current
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
- Handled challenging situations with empathy and patience, demonstrating a commitment to customer satisfaction at all times.
- Opened, closed, and updated accounts for customers.
- Selling products for clients such as insurance, prepaid cards etc
Teaching Assistant
Ghana Airforce Basic
Accra
10.2022 - 11.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
Education
Bachelor of Technology (B-Tech) Marketing - Marketing
Accra Technical University
Accra01.2024
Higher National Diploma in Marketing (HND) - Marketing
Accra Technical University
Accra01.2022
Skills
- Target Achievement
- Objection handling
- Sales strategy development
- Sales Reporting
- Effective negotiation
- Client acquisition
- knowledge in Ms words
Languages
twi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Direct Sales Officer and Customer Service
Calbank PLC
08.2023 - Current
Teaching Assistant
Ghana Airforce Basic
10.2022 - 11.2023
Bachelor of Technology (B-Tech) Marketing - Marketing
Accra Technical University
Higher National Diploma in Marketing (HND) - Marketing
Accra Technical University