Henry Holdbrooke
Cape Coast
Summary
I am an open-minded, friendly, and resourceful person with a sound and optimistic outlook on all things in life. I possess an excellent ability to motivate others, coupled with the ability to communicate comfortably at all levels, therefore ensuring an excellent working environment for all members of the team to perform at their best. I’m ever ready to help increase market share wherever my services will be needed.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
9
9
years of professional experience
Work History
Caregiver
Private Residence
02.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered companionship and kindness to elderly patients.
Teller
Guaranty Trust Bank
01.2023 - Current
Sales Coordinator
Sonturk Investment Co. Ltd
01.2017 - 03.2022
- In this department, I was the sales coordinator
- My role was to take orders from various institutions, both governmental and private organizations
- These organizations were religious, educational, recreational, etc
- Established and maintained good relations with customers, vendors, and transport companies
- I did a lot of transactions with the government; GES, Ghana Buffer Stock Company, and the School feeding department under the Ministry of Education
- One of my roles was to present documents for payments and return for cheques for transactions when ready
- Produced marketing collateral for use with prospective clients and designed brochures and presentations highlighting product features
- Worked with production teams to assess, update and optimize delivery dates for customers
- Input customer data into the system, updating the information regularly with changes to buying habits
- Coordinated and finalized sales proposals to complete purchases
- Drove sales by effectively up-selling and cross-selling products to maximize profitability
- Partnered with sales representatives during customer consultation to build agency and customer relations
- Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons to potential customers
- Identified and proactively solved complex strategy problems that impacted sales management and business direction
Warehouse Supervisor
Sonturk Investment Company. Limited
09.2015 - 03.2022
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving, and material handling
- I was in charge of raising credit sale invoices and purchases for our various retail and wholesale outlets
- My major role was to make sure the shops never run out of stock, so I was taking official orders from the shop managers to be processed
- Secured resourcing for materials, equipment, and personnel to meet warehouse operational needs
- Operated forklifts to fill or empty overhead spaces
- Loaded trucks for outbound orders and unloaded trucks for inbound orders
- Processed requests and supply orders and pulled materials to successfully prepare orders
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies
- Achieved warehouse expense goals by developing, implementing, and monitoring logistic metrics
- Monitored daily shipping, handling, and receiving to promote smooth operations within the warehouse
- Was in charge of recording stocks received and supplied from our warehouse
- Regularly update my tally cards and file sales and purchase copies
Retail Supervisor
Sonturk Investment Co. Ltd
09.2015 - 07.2020
- Dealt with customer complaints and rectified product and service issues
- Coordinated restocks to keep retail displays organized and full for customers
- Supervised work of cashiers, training new team members and monitoring performance
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions
Teacher
National Service Secretariat/ Ghana Education Service
01.2016 - 01.2017
- I spent a year in one of the most deprived villages in the country where I served as teacher graduating from the Polytechnic (HND) in 2016
- I had the opportunity to take part in voluntary activities in the communities and the goal was to improve learning conditions for the less privileged
- It was very rewarding to me to participate in their lives and make a considerable difference where I could but also realize there was so much that I could be doing for them
Education
HND - Marketing Studies
Cape Coast Technical University
04.2016
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Friendly
- Goal-oriented focus
- Patience and empathy
- Stress tolerance
- Financial record keeping
- Listening and comprehension
- Customer relationship building
- Cheerful
Projectsachievementsawards
- Final Year Project, The effects of Social Media on Brand Perception
- Won contracts for my previous company under Ghana Education Service and Ghana Buffer Stocks Company
- Won bronze medal with the central regional basketball team in 2013
- Captained both Senior High School and the Tertiary men’s basketball team
- Emerged as the Most Valuable Player in 2013 Zonal Sprite basketball qualifiers
- Won tenders for the supply of mercantile, school cloths and uniforms for some major Senior High Schools and Colleges
- Best Rapper in both Senior High School (2013) and Tertiary (2016)
Websitesprofiles
- Https://music.apple.com/gh/artist/kojoh-brooklyn/1534442662
- Https://open.spotify.com/artist/3hcwmAI8HQPZ1QE22PKmWK
- Https://audiomack.com/kojohbrooklyn
References
- Mr. Emmanuel N. Horsu, MBA Marketing, Cape Coast Technical University, +233205635766
- Mr. Edwin A. Aidoo, HR/Administrator/Institution Manager, Sonturk Investment Co. Ltd., +233277408770
Leadership Experience
- Team Captain, High School Basketball Team, 2016
- Shepherd, Loyaltyhouse International Chapel, 2014
- Shepherd, Firstlove Church, CCTU, 2014-2016
- Team Captain, University Basketball Team, 2016
- Sales Coordinator, Sonturk Investment Co. Ltd, 2017-2021
- Warehouse Manager, Sonturk Investment Co. Ltd, 2017-2021
- Supervisor, Sonturk Supermarket, 2017-2021
Languages
English
Advanced (C1)
Timeline
Teller
Guaranty Trust Bank
01.2023 - Current
Caregiver
Private Residence
02.2019 - Current
Sales Coordinator
Sonturk Investment Co. Ltd
01.2017 - 03.2022
Teacher
National Service Secretariat/ Ghana Education Service
01.2016 - 01.2017
Warehouse Supervisor
Sonturk Investment Company. Limited
09.2015 - 03.2022
Retail Supervisor
Sonturk Investment Co. Ltd
09.2015 - 07.2020
HND - Marketing Studies
Cape Coast Technical University
Similar Profiles
Juana CervantesJuana Cervantes
Caregiver at Private ResidenceCaregiver at Private Residence
Keri BrownKeri Brown
Caregiver at Private ResidenceCaregiver at Private Residence
Wittman GrilloWittman Grillo
Ranch Assistant at Private ResidenceRanch Assistant at Private Residence
William MasicolaWilliam Masicola
Caregiver at Private ResidenceCaregiver at Private Residence
CLEMENT KORSAHCLEMENT KORSAH
Bus Driver at Nursing And Midwifery Training College CAPE COASTBus Driver at Nursing And Midwifery Training College CAPE COAST