HENRIETTA NTIRIWAA MIREKU
ACCRA
Summary
Organized and dependable candidate with strong communication skills. Skilled at managing multiple priorities with a positive attitude. Eager to showcase abilities by embracing challenges to achieve goals and advance career. Committed to continuous learning and dedicated to personal and professional growth.
Overview
13
13
years of professional experience
Work History
Sales and Marketing Manager
CASA Solutions
Accra , Ghana
10.2022 - Current
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Developed key account relationships for improved client retention and long-term partnerships.
- Conducted market research to identify trends and adjust marketing strategies accordingly.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Market Engagement Officer
Farmer Globale Agribusiness Ltd
05.2020 - 03.2022
- Facilitated product launch execution and enhanced brand visibility.
- Expanded market presence through targeted roadshows.
- Executed pivotal functions in customer service and feedback management.
Customer Service
Puma Energy
Accra, Ghana
01.2019 - 02.2020
- Facilitated the launch of Puma card to clientele.
- Established customer accounts and managed financial transactions.
- Processed customer feedback and relayed complaints to management.
National Service
Unilever Ghana
Accra, Ghana
09.2015 - 08.2016
- Compiled data on new store opportunities.
- Handled customer feedback, concerns, and complaints.
- Supported Sales Representatives in daily tasks.
- Generated and forwarded comprehensive weekly reports to supervisor.
Pharmacy Aide (Attachment)
Focus Pharmacy
Accra
06.2012 - 08.2014
- Managed cash register operations.
- Supported licensed pharmacists in dispensing and preparing medication for patients.
Education
BSc - Biological science
Kwame Nkrumah University of Science and Technology
01.2015
WASSCE - General Science
St. Roses Senior High School
Akwatia, E/R01.2011
BECE - JHS
Kwahuman International School
Nkawkaw, E/R01.2007
Skills
- Fast learner
- Time management skills
- Computer literate
- Can work with little or no supervision
- Can work under pressure to meet deadlines
- Creativity enhancement
Related Skills And Ability
- Fast learner
- Time management skills
- Computer literate
- Can work with little or no supervision and under pressure to meet deadlines
Awards
- 2010-2011, Form Representative(Science Club), St. Roses Senior High School
- 2010-2011, Assistant General Secretary(Editorial Board), St. Roses Senior High School
- 2006-2007, Girls Prefect(JHS), Kwahuman International School
- 2005-2006, Most Decent Student(JHS), Kwahuman International School
Hobbies and Interests
- Interacting and sharing ideas with people.
- Socialising with my friends and family.
- Reading and solving puzzles.
- Love to travel and go on tours.
Timeline
Sales and Marketing Manager
CASA Solutions
10.2022 - Current
Market Engagement Officer
Farmer Globale Agribusiness Ltd
05.2020 - 03.2022
Customer Service
Puma Energy
01.2019 - 02.2020
National Service
Unilever Ghana
09.2015 - 08.2016
Pharmacy Aide (Attachment)
Focus Pharmacy
06.2012 - 08.2014
BSc - Biological science
Kwame Nkrumah University of Science and Technology
WASSCE - General Science
St. Roses Senior High School
BECE - JHS
Kwahuman International School