FRANCISCA BAIDEN
Kumasi,Ashanti Region
Summary
A motivated and enthusiastic graduate seeking admission to a postgraduate program. Holding a Bachelor's degree in English Education, with a solid foundation in public speaking, writing, and visual communication. Proficient in research methods, data analysis and effective communication strategies. Goal is to further develop skills and knowledge in communication theory, research and practice. Seeking a dynamic and reputable program that offers opportunities for growth, mentorship and professional development. Committed to academic excellence and contributing to the academic community.
Overview
9
9
years of professional experience
Work History
English Teacher
JESUS ONLY MODEL SCHOOL
2023.05 - Current
- Developed innovative lesson plans which engaged students in English language learning.
- Prepared and implemented lesson plans covering 10 course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Provided one-on-one support for 5 students with learning disabilities, enabling them to excel in their coursework.
- Led after-school tutoring sessions for 17 students needing extra support or enrichment opportunities, resulting in improved academic outcomes.
Administrative Assistant
Parliament House of Ghana
2020.09 - 2021.09
- Managed approximately 30 incoming calls, emails and routing calls per day, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to approximately 30 client inquiries, addressing concerns effectively, and building strong relationships daily.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
English Teaching Assistant
Teshie St. Johns Senior High School
2019.03 - 2020.01
- Assisted in preparation of 5 classrooms and instruction materials.
- Provided instruction and support to 40 students under supervision of teacher.
- Assessed student progress regularly through various assessment methods, ensuring timely feedback on their performance.
- Established a positive classroom environment that fostered open communication, mutual respect, and active participation from all students.
- Boosted overall student engagement through the implementation of group activities, interactive presentations, and hands-on learning experiences.
- Implemented effective classroom management strategies to maintain order and promote a focused learning environment.
- Supported 3 struggling learners with tailored interventions, leading to significant improvements in their academic performance over time.
Hospitality Assistant
Kings Towers Hotel
2015.08 - 2015.12
- Maintained exacting standards of quality and performance.
- Identified and resolved customer complaints concerning food or lodging.
- Increased clients by carefully training 15 staffs to be accountable and motivated through hands-on training.
- Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
- Coordinated with 10 housekeeping staffs per shift to ensure timely room turnovers and high levels of cleanliness.
- Ensured compliance with safety regulations by regularly inspecting facilities for potential hazards or violations.
Education
Bachelor of Arts - English Education
University of Education
Winneba, Ghana09.2020
West Africa Examination Certificate - General Arts
Afia Kobi Girls, Senior High School
Kumasi, Ghana2014
Skills
- Student Motivation
- Problem-solving skills
- Student Support
- Classroom Management
- Adaptable
- Microsoft Office
- Creative thinking
- Good communication
Languages
English
Bilingual or Proficient (C2)
Timeline
English Teacher
JESUS ONLY MODEL SCHOOL
2023.05 - Current
Administrative Assistant
Parliament House of Ghana
2020.09 - 2021.09
English Teaching Assistant
Teshie St. Johns Senior High School
2019.03 - 2020.01
Hospitality Assistant
Kings Towers Hotel
2015.08 - 2015.12
Bachelor of Arts - English Education
University of Education
West Africa Examination Certificate - General Arts
Afia Kobi Girls, Senior High School
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