HAZEL WILSON
HIGHLAND MILLS
Summary
Dependable and motivated professional with strong customer service skills and a focus on creating positive experiences. Experienced in working in fast-paced environments, handling transactions, and using POS systems with accuracy. Detail-oriented, organized, and able to prioritize tasks while staying friendly and approachable. A team player who takes initiative and stays focused on delivering great service.
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
2
2
years of professional experience
Work History
Associate
Tory Burch
09.2025 - 12.2025
- Collaborated with team members to achieve sales targets consistently.
- Provided product knowledge training for new staff, improving service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Wendys Fast Food
02.2025 - 08.2025
- Provided fast, efficient service and maintained a clean, professional environment
- Handled customer orders with accuracy and friendliness in a high-traffic setting
- Restocked supplies, cleaned workstations, and supported shift transitions
- Demonstrated reliability, punctuality, and teamwork on a daily basis. Coordinated with team members during peak hours, ensuring smooth operations and a cohesive work environment.
Sales Associate Manager
Forever 21
08.2023 - 03.2025
- Assisted in training new sales associates on product knowledge and customer service
- Managed daily sales floor operations to ensure excellent customer experiences
- Collaborated with visual merchandising team to maintain appealing product displays
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2028
Skills
- Sales
- Leadership
- Team collaboration
- Task prioritization
- Organization
- POS system knowledge
- Attention to detail
- Time management
- Customer Service
Timeline
Associate
Tory Burch
09.2025 - 12.2025
Crew Member
Wendys Fast Food
02.2025 - 08.2025
Sales Associate Manager
Forever 21
08.2023 - 03.2025
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice