Hayford Dapaah
TECHIMAN
Summary
Experienced in assessing customer needs and providing tailored product recommendations, demonstrating strong customer service skills. Proficient in maintaining accurate records within point-of-sale systems while ensuring compliance with company policies. Successfully resolved customer complaints through effective communication and problem-solving techniques, contributing to a positive shopping experience. Knowledgeable in visual merchandising practices, ensuring promotional materials are displayed effectively to enhance customer engagement.
Overview
14
14
years of professional experience
Work History
Customer Sales Assistant
Makosa Agrochemicals
TECHIMAN
09.2009 - 05.2023
- Assessed customer needs and provided product recommendations accordingly.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained accurate records of all transactions in the point-of-sale system.
- Maintained cleanliness of sales floor and stockroom areas.
- Assisted with restocking shelves and straightening displays.
Sales Assistant
Makosa Agro-Chemicals
TECHIMAN
05.2009 - 05.2023
- Greeted customers and provided assistance with product selection.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Maintained cleanliness of the sales floor area at all times.
- Ensured compliance with company policies and procedures at all times.
- Processed special orders for out-of-stock items when necessary.
Education
High School Diploma -
Akumfi Ameyaw Senior High School
Techiman-Aworowa06-2009
Skills
- Customer service
- Point-of-sale systems
- Product knowledge
- Visual merchandising
- Effective communication
- Team collaboration
Timeline
Customer Sales Assistant
Makosa Agrochemicals
09.2009 - 05.2023
Sales Assistant
Makosa Agro-Chemicals
05.2009 - 05.2023
High School Diploma -
Akumfi Ameyaw Senior High School