Haydon Oppong Adamson
Kumasi
Summary
Experienced professional with expertise in planning, problem-solving, and data entry. Proven ability to implement industry best practices and optimize processes for efficiency. Strong analytical skills contribute to effective decision-making and project execution. Astute professional brings strong background in health records and information management. Focused on security and performance in face of changing industry demands and regulations. Analytical in approaching database and recordkeeping problems to identify optimal improvements.
Overview
9
9
years of professional experience
Work History
Birth Registrar
Birth and Death Registry
Obuasi
11.2022 - 02.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed applications for certified copies of vital records.
- Generated periodic and ad hoc reports outlining statistics, narrative findings or graphical representations of health information.
- Performed data entry into computer system for new births as well as updating existing records when needed.
- Assisted in developing plans for improving processes related to the recording of vital statistics.
- Collaborated with medical professionals regarding any discrepancies found on birth certificates or other vital documents.
- Provided customer service support by answering questions or providing advice about obtaining certified copies of vital records.
- Provided guidance to parents regarding the completion of birth registration forms.
- Attended meetings with community organizations to discuss issues relating to vital record keeping requirements and procedures.
Receptionist
Vicmanuel Guest House
Berekum
04.2020 - 08.2021
- Scheduled appointments for clients, customers, and other visitors.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Processed payments and updated accounts to reflect balance changes.
- Monitored office supplies inventory and placed orders when necessary.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Greeted visitors and provided them with assistance.
Birth Registrar
Birth and Death Registry
Ejura
07.2016 - 08.2018
- Conducted quality assurance reviews of completed birth certificates for accuracy and completeness.
- Assisted in the collection of statistical data concerning birth trends and patterns.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Managed the daily operations of a central registry office including responding to inquiries from customers both in person or via telephone or email.
- Prepared forms for legal documents related to birth registrations.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Generated reports on births for state health department.
- Collected, evaluated and stored documents securely in permanent records.
- Compiled and maintained records of births, deaths, marriages, divorces, adoptions, paternity acknowledgments and fetal death certificates.
- Attended meetings with community organizations to discuss issues relating to vital record keeping requirements and procedures.
- Provided guidance to parents regarding the completion of birth registration forms.
- Provided customer service support by answering questions or providing advice about obtaining certified copies of vital records.
- Performed data entry into computer system for new births as well as updating existing records when needed.
Education
Bachelor of Science - Hospitality And Tourism Management
Kwame Nkrumah University of Science And Technology
Kumasi11-2022
High School Diploma -
Ejuraman Senior High School
Ejura06-2018
High School Diploma -
Freeman Methodist Junior High School
Berekum05-2015
Skills
- Vital record management
- Customer service
- Data entry
- Statistical reporting
- Document management
- Training and coaching
- Community engagement
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Professionalism and integrity
- Patience and tolerance
- Accuracy and precision
- Record keeping
- Report generation
- Problem-solving
- Teamwork and collaboration
Affiliations
- Music
- Creative Writing
Accomplishments
- Overall best student in core subjects in Senior High School
References
References available upon request.
Timeline
Birth Registrar
Birth and Death Registry
11.2022 - 02.2025
Receptionist
Vicmanuel Guest House
04.2020 - 08.2021
Birth Registrar
Birth and Death Registry
07.2016 - 08.2018
Bachelor of Science - Hospitality And Tourism Management
Kwame Nkrumah University of Science And Technology
High School Diploma -
Ejuraman Senior High School
High School Diploma -
Freeman Methodist Junior High School
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