I am a highly organized, dedicated and detail-oriented Administrative assistant with a strong passion for project coordination and a proven ability of providing exceptional customer service and employee welfare. With a meticulous approach to planning, exceptional organizational skills, and a natural ability to communicate and collaborate with diverse stakeholders, I thrive in dynamic and fast-paced environments.
Hi, I’m
Hassana Essuman
Cape Coast
Summary
Overview
8
years of professional experience
Work History
Lands Commission
Assistant Administrative Officer
11.2019 - Current
Job overview
- Receiving and dispatching mails
- Writing Letter, Memos and Reports
- Addressing staff Concerns
- Receiving Indentures (land documents) for stamp duty processes
- Acknowledge and resolve client complaints
- Respond promptly to client enquiries
- Assure customer satisfaction
- Maintaining conducive working environment
- Data entry
- Planning, organizing and coordinating meetings and programs
Lands Commission
National Service
09.2017 - 01.2018
Job overview
- Receiving and dispatching mails
- Filling PD forms on Indentures for Stamp duty assessment
- Stamping Indentures after Stamp duty assessment and payment
- Dispatching indentures to duly paid Applicants
- Work on Non-Landed documents
- Attend to Clients complaints
Central Regional Coordinating Council
Internship
06.2016 - 07.2016
Job overview
- Receive incoming letter
- Dispatch outgoing letter
- Search and group files for required transactions
- Attend to Client complaints
Education
University of Cape CoastCape Coast- Ghana
Master of Science in Project Management from Project Management
05.2022
University Overview
University of Cape Coast
Bachelor of Arts in Economics and Geography
05.2017
University Overview
University Practice Senior High
West Africa Secondary School Certificate Examination
05.2013
University Overview
Skills
- Project Management
- Organization and Time Management
- Teamwork and Collaboration
- Analytical Skills:
- Research skills
- Customer service
- Data entry and management
- Office administration
- File organization
- Customer and client relation
- Scheduling and calendar management
- Documentation and Reporting
- Meticulous attention to details
- Staff management
- Confidential document control
- Microsoft Excel, word and outlook
Professional Competencies
Professional Competencies
- Innovative and Self- motivated
- Excellent team player
- Work under little or no supervision
- Committed to get work done on time
- Effective communication skills
- Excellent interpersonal skills
Leadership Positions
Leadership Positions
- Ahmadiyya Muslim Student Association of Ghana, University of Cape Coast Chapter, General Secretary, 01/2016, 12/2017
- Ahmadiyya Muslim Student Association of Ghana, University of Cape Coast Chapter, Welfare Committee Member, 01/2015, 12/2016
- Writers, Drama and Debaters club, University Practice Senior High School, Financial Secretary, 08/2012, 05/2013
Timeline
Assistant Administrative Officer
Lands Commission
11.2019 - Current
National Service
Lands Commission
09.2017 - 01.2018
Internship
Central Regional Coordinating Council
06.2016 - 07.2016
University of Cape Coast
Master of Science in Project Management from Project Management
University of Cape Coast
Bachelor of Arts in Economics and Geography
University Practice Senior High
West Africa Secondary School Certificate Examination
Similar Profiles
MOHAMMED AWAL ABDUL RAZAKMOHAMMED AWAL ABDUL RAZAK
Intern at Lands CommissionIntern at Lands Commission
ABDUL HAKIM ABDUL MAJEEDABDUL HAKIM ABDUL MAJEED
ASSISTANT GEOMATIC OFFICER at LANDS COMMISSIONASSISTANT GEOMATIC OFFICER at LANDS COMMISSION
Emmanuel OwusuEmmanuel Owusu
National Service Personnel at Lands CommissionNational Service Personnel at Lands Commission
ANNETTE ADOLF-TAYANNETTE ADOLF-TAY
NSS at Lands CommissionNSS at Lands Commission
CLEMENT KORSAHCLEMENT KORSAH
Bus Driver at Nursing And Midwifery Training College CAPE COASTBus Driver at Nursing And Midwifery Training College CAPE COAST