Driven IT professional with a proven track record at Ghana Education Service, enhancing system functionality and user comprehension through expert hardware installation and desktop technical support. Excelled in peripheral repair and software development, significantly improving operational efficiency. Demonstrated exceptional ability to convey complex technical information clearly, fostering improved end-user experience.
Hi, I’m
Hasia Abdulai
Sunyani
Summary
Overview
15
years of professional experience
1
Certification
Work History
Ghana Education Service
IT Technician
09.2009 - Current
Job overview
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured systems according to prescribed software and hardware frameworks.
Ghana Education Service
IT Instructor
09.2009 - Current
Job overview
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Invigilated and graded projects, quizzes and examinations.
Education
University of Energy And Natural Resources Sunyani
Bachelor Of Science In Information Technology from Information Technology
University Overview
College of Education Berekum
Diploma In Basic Education from Educational Psychology
08.2009
University Overview
Skills
Software development
- Peripheral Repair
- Hardware Installation
- Debugging
- Desktop Technical Support
Certification
Certificate in cybersecurity
Certificate in website development
Timeline
IT Technician
Ghana Education Service
09.2009 - Current
IT Instructor
Ghana Education Service
09.2009 - Current
University of Energy And Natural Resources
Bachelor Of Science In Information Technology from Information Technology
College of Education
Diploma In Basic Education from Educational Psychology
Similar Profiles
ABU-NAEEM MOHAMMEDABU-NAEEM MOHAMMED
TEACHER at GHANA EDUCATION SERVICE - NORTHERN, GHANATEACHER at GHANA EDUCATION SERVICE - NORTHERN, GHANA
Gifty Naaodey AttohGifty Naaodey Attoh
Early Childhood Educator. TEACHER at GHANA EDUCATION SERVICE, GHANA WEST AFRICAEarly Childhood Educator. TEACHER at GHANA EDUCATION SERVICE, GHANA WEST AFRICA
Eric Opoku FrimpongEric Opoku Frimpong
Teaching and Minister of the Gospel at Ghana Education Service/Church Of Christ-GhanaTeaching and Minister of the Gospel at Ghana Education Service/Church Of Christ-Ghana
Isaac Owusu AfriyieIsaac Owusu Afriyie
Chemistry Tutor at Minister of Education, Ghana Education ServiceChemistry Tutor at Minister of Education, Ghana Education Service
PROSPER BAZORPROSPER BAZOR
Senior Staff Nurse at Sunyani Teaching HospitalSenior Staff Nurse at Sunyani Teaching Hospital