Haruna Appiah
Mankessim
Summary
Highly motivated young professional with excellent interpersonal and communicative skills, versatile, flexible and determined to affect success in any capacity whiles remaining focused on team building and effective team management, honesty, hard work and excellence in all aspects of operations.
Inspired by challenges and determined to provide efficient and effective solutions to meeting those challenges
Resourceful professional with motivational approach, eager to transition into managerial role. Demonstrates strong leadership and problem-solving skills, coupled with keen ability to drive team performance and foster collaboration. Poised to deliver impactful results, enhancing operational efficiency and team productivity.
Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
13
13
years of professional experience
Work History
General Manager
God’s One Enterprise
Mankessim
05.2022 - Current
- Managing daily operations of the business
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in an increase in sales
- Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction
- Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks
- Established and managed budgets, resulting in a reduction in expenses
- Book keeping- recording daily sales
- Liaised with suppliers to ensure timely deliveries.
- Maintained inventory control, reduced stock shortages.
- Enforced safety regulations to reduce workplace accidents.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Sales Manager
God’s One Enterprise
Mankessim
09.2015 - 03.2025
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Assistant Site Supervisor
G. S International Developers (GH) Ltd.
Prestea
01.2019 - 05.2022
- Conducted thorough site visits and inspections to ensure compliance with safety regulations and quality standards
- Identified and reported defective parts or components to supervisor to ensure quality products
- Conducted site surveys and developed topographic plans to inform design decisions
- Conducted on-site investigations to obtain additional evidence
- Created a comprehensive safety plan that ensured compliance with OSHA regulations and minimized risk of injury on the job site
- Set up a system of safety protocols and procedures to ensure the safety of all workers on the job site
- Managed the daily operations of a construction site, including scheduling and safety protocols
- Liaised with subcontractors and suppliers, ensuring materials arrived on schedule.
- Conducted thorough risk assessments to prevent potential hazards at the site.
- Resolved conflicts among workers effectively to maintain a harmonious work environment.
- Achieved a safer working environment by conducting regular site inspections.
- Assisted in project planning for efficient allocation of resources.
- Assisted senior supervisor during crucial decision-making processes leading to successful project execution.
- Monitored progress to determine timely completion aligned to detailed design specifications.
- Provided training in using safety gear and helmets to comply with safety procedures.
Voluntary work
Healthcare Assistant
Accra
04.2018 - 12.2018
- Assist patients with personal hygiene such as washing, toileting and dressing
- Assist in the safe lifting, transferring, repositioning and movement of patients
- Observe, monitor and record patients physical and emotional well being and promptly report any changes to senior staff
- Protecting patients from significant harm, abuse or neglect
- Perform light housekeeping task such as dusting, vacuuming and changing of bed linen
- Adherence to infection prevention measures by ensuring strict barrier nursing thereby promoting health
- Assist patients with their foods when required
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
National service
Ghana Health Service
Accra
09.2014 - 08.2015
- Company Overview: Kaneshie Polyclinic
- Conducted health screenings and provided preventive care services
- Provided counseling and psychotherapy services to individuals, couples, and families, resulting in improved mental health and functioning
- Developed and implemented a mental health screening program that identified at-risk populations and improved access to mental health services
- Provided comprehensive health care services to patients in a variety of clinical settings, resulting in improved patient outcome
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
Internship (Practicum)
Imfantsiman District Hospital
Saltpond
06.2013 - 12.2013
- Provided counseling and psychotherapy services to individuals, couples, and families for HIV patients
- Provided emotional support and counseling to patients and family members during difficult times
- Provided individual and group counseling to campers to help them with their social, emotional, and behavioral needs
- Developed culturally competent counseling techniques that addressed the unique needs of clients from diverse backgrounds
Internship (Attachment)
Ahmadiyya Muslim Hospital
Daboase
06.2012 - 12.2012
- Keeping records of clients and preparing billing claims for prompt payments
- Assisted senior staff in data analysis tasks to inform strategic decisions.
- Provided valuable support for successful events and meetings
- Streamlined filing system, enhancing office efficiency.
- Participated in training and seminars to enhance skills and promote growth.
- Participated in staff meetings to discuss latest developments.
Education
WASSCE - Business Management
Apam Senior High
Apam05.2009
Bachelor of Science - Psychology
University of Cape Coast
Cape CoastSkills
- Highly responsible and reliable
- Ability to Work in a Team
- Communication Skills
- Highly Organized
- Active Listening
- Flexibility and Adaptability
- Self-motivation
- Leadership and Teamwork
- Critical thinking and problem solving
- Effective Time Management
- Fast Learner
- Computer Skills
- Ability to Work Under Pressure
- Customer Service and Relationship Management
- Collaboration & Teamwork
Languages
English
Twi
Hobbies
- Swimming
- Football
- Reading
Personal Information
Reference
References available upon request
Languages
English
Advanced
C1
Timeline
General Manager
God’s One Enterprise
05.2022 - Current
Assistant Site Supervisor
G. S International Developers (GH) Ltd.
01.2019 - 05.2022
Voluntary work
Healthcare Assistant
04.2018 - 12.2018
Sales Manager
God’s One Enterprise
09.2015 - 03.2025
National service
Ghana Health Service
09.2014 - 08.2015
Internship (Practicum)
Imfantsiman District Hospital
06.2013 - 12.2013
Internship (Attachment)
Ahmadiyya Muslim Hospital
06.2012 - 12.2012
WASSCE - Business Management
Apam Senior High
Bachelor of Science - Psychology
University of Cape Coast
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