HARUNA ABDUL JALIL
Tamale Moshie Zongo
Summary
To utilize my knowledge and apply my skills in a challenging and dynamic environment that foster and rewards positive attitudes, proactive work style, team playing and shared goals.
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
6
6
years of professional experience
Work History
Sika Collect Teller
Quest Ghana Limited
Tamale
09.2021 - Current
- I am outsourced to Consolidated Bank Ghana, Tamale Aboabo Branch for cash collection duties. I also give referrals to my supervisors and colleagues to open new accounts for the branch and the bank as a whole. Aside my normal duties of cash collections, referrals and monitoring of loans I also engaged in activities of the branch teller, customer service, Back office operations and others which has helped me to have an impact in the branch activities.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Processed wire transfers for customers both domestically and internationally.
- Maintained confidentiality of all customer records and information according to company policies.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Continuously updated knowledge about banking products, services, policies and regulations.
National Service
National Service Scheme Tamale
Tamale
09.2018 - 09.2019
- Worked in the Accounts Department assisting the Finance officer in cash collection and performing general administrative tasks.
- Developed and implemented national service strategies to ensure customer satisfaction and loyalty.
- Monitored performance metrics of the national service team to identify areas of improvement.
- Analyzed customer feedback surveys to evaluate quality of services provided by the team.
- Managed daily operations of the national service team including scheduling, resource allocation, and budgeting.
Industrial Attachment
Tamale Teaching Hospital
Tamale
05.2018 - 08.2018
- Worked in the Accounts Department assisting the Finance officer in cash collection, performing general administrative tasks, working on claims, and discharging patients.
- Oversaw daily operations of the detachment, including personnel management and training.
- Ensured compliance with operational standards, policies and procedures.
- Developed and implemented strategies to reduce crime and improve public safety in the area.
- Managed budgets for personnel, equipment and supplies.
- Provided guidance and direction to subordinate officers on a variety of issues related to their duties.
- Assisted in developing new policies, procedures or programs related to law enforcement activities.
- Responded quickly and effectively to emergency situations when called upon.
- Resolved customer complaints or answered customers' questions.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Education
Bachelor of science in Accounting, Intermediate Accounting, Micro & Macro Economics, Managerial Accounting, Taxation, Auditing & Assurance, Financial Management, Financial Reporting -
University For Development Studies
Upper West Wa12.2019
Business Studies - Accounting And Business Management
Business Senior High School, Tamale
Tamale12.2013
Skills
- Good communication
- Having a mathematical mind with good analytical skills
- Attention to detail
- Ability to manage multiple tasks simultaneously
- Able to prioritize individual workloads according to deadlines
- Confident attitude with a proactive approach to your work
- Able to work as part of a team or alone
- Good knowledge of Financial statements and reporting
- Account analysis
- Have skills in IT such QuickBooks, MS Excel and spreadsheet
- Customer Relationship Building
- Asset Protection
- Drawer balancing
- Fraud Detection
- Cash Handling
- Account updating
- Regulatory Compliance
- Exceptional customer service
- Approachable
- Math aptitude
- Account Management
- Currency and coin counter
- Cash counting
- Friendly
- Account coding specialist
- Strong sense of banking ethics
- International finance knowledge
- Reliable
- Sales expertise
- Strong Work Ethic
- Fraud identification
References
- Mr Jacob Yawson, Admi, National Service Scheme, Tamale Metro, 0244445909
- Leticia Ayegorme, Tamale Aboabo Branch Operation Manager, Consolidated Bank Ghana, Leticia.ayegorme@cbg.com.gh, 0207619122
- Dr Alhassan Musah, Vice Dean, University For Development Studies, 0208128077
Hobbies and Interests
- I enjoy reading business and financial books
- Solving puzzles
- Travelling
- Socializing with family and friends.
Languages
English
First Language
Timeline
Sika Collect Teller
Quest Ghana Limited
09.2021 - Current
National Service
National Service Scheme Tamale
09.2018 - 09.2019
Industrial Attachment
Tamale Teaching Hospital
05.2018 - 08.2018
Bachelor of science in Accounting, Intermediate Accounting, Micro & Macro Economics, Managerial Accounting, Taxation, Auditing & Assurance, Financial Management, Financial Reporting -
University For Development Studies
Business Studies - Accounting And Business Management
Business Senior High School, Tamale