Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
OfficeManager

HARRIET YAA SELINAM ALORWORNU

Accra

Summary

I am a dedicated and personable professional, with a strong background in Humanitarian services, administrative support, and Office Management. I am highly Proficient in English communication with strong organizational and proven ability to manage multiple tasks efficiently, with the following core competencies: Excellent verbal and written communication skills, for reporting, minutes writing and conversations. Expert multitasking, prioritization and the ability to work independently with or without supervision. I have excellent interpersonal skills for team working and people management. Intermediate proficiency in Microsoft Word and Excel. I have proven ability to provide excellent service to youths, guests, and stakeholders by being attentive, friendly, and responsive to their needs. Maintaining a courteous, professional demeanor while handling interactions as well as maintaining confidentiality, and adhering to organizational policies.

Overview

9
9
years of professional experience

Work History

Office Manager

Young Women Christian Association (YWCA) Ghana
02.2024 - Current
  • Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment and bills.
  • Schedule meetings and appointments
  • Responsible for procurement of office supplies and equipment.
  • Manage contract and price negotiations with office vendors, service providers and office leases/contracts.
  • Maintain the office condition and arrange necessary repairs.
  • Partner with HR to update and maintain office policies as necessary.
  • Coordinate with IT department on all office equipment
  • Ensuring that all items are invoiced and paid on time.
  • Developed and maintained an office asset database
  • Manage office General and Administrative budget, ensure accurate and timely reporting on budget issues by staff.
  • Provide general support to visitors.
  • Assisting in the onboarding process of new hires.
  • Addressing employees’ queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
  • Liaise with facility management vendors, including cleaning, catering and security services.
  • Planning in-house or off-site activities, such as launches, YWCA celebrations and other conferences.

Youth Engagement Assistant

Plan International Ghana
11.2022 - 10.2023
  • Collaborating in organizing training activities for sponsorship participants.
  • Supporting the Youth Engagement Facilitator in conceptualizing and executing developmental activities for the youth under our purview.
  • Contributing to the preparation of Memorandums of Understanding (MoU) between our organization and registered youth groups.
  • My assertiveness enabled me to build, established and maintained good relationship with stakeholders from National Youth Authority, Ghana Health Service, Ghana Education Service, Ministry of Gender and Social Protection as well as with stakeholders from UN Agencies such as UNFPA, UNICEF and many other NGO across Ghana.
  • Reviewing and proofreading proposals from youth groups, to ensure accuracy and correctness, then proceed to seek their approvals.
  • Providing support at the front desk when the designated personnel is unavailable.

Teaching Assistant

The Light Academy International School
05.2016 - 07.2017
  • Creating lesson plans for teaching various subjects including poems, rhymes, alphabets, and numbers.
  • Conducting classes to educate children on poems, rhymes, alphabets, and numerals.
  • Assisting children during meal times, including breakfast and lunch.
  • Supervising and guiding children during Physical Education (PE) sessions.
  • Compiling monthly activity reports for the preschool section.

Education

Project Management Certificate - undefined

Cambridge Centre of Excellence

Bachelor of Arts - Political Science & English

University of Ghana
Legon
10.2022

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Scheduling and calendar management
  • Administrative support
  • Relationship building
  • Scheduling
  • Scheduling coordination
  • Inventory control
  • Employee supervision
  • Operations management
  • Administrative oversight
  • Documentation and control
  • Event coordination
  • Travel coordination
  • Policy development

Hobbies and Interests

  • Reading
  • Learning new things

References

  • MRS SALLY AMARKPA, ACADEMIC SUPERVISOR, THE LIGHT ACADEMY SCHOOL, 0243285232
  • MR KWAMENA DAADZIE, COMMUNICATIONS OFFICER, NATIONAL COMMUNICATIONS AUTHORITY (NCA), 0242810461
  • DANWISE AMESIMEKU, SPONSORSHIP COORDINATOR, PLAN INTERNATIONAL, GHANA, 0244103284

Timeline

Office Manager

Young Women Christian Association (YWCA) Ghana
02.2024 - Current

Youth Engagement Assistant

Plan International Ghana
11.2022 - 10.2023

Teaching Assistant

The Light Academy International School
05.2016 - 07.2017

Project Management Certificate - undefined

Cambridge Centre of Excellence

Bachelor of Arts - Political Science & English

University of Ghana
HARRIET YAA SELINAM ALORWORNU