Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Harriet Awittor

Dansoman,Ghana
Harriet Awittor

Summary

Proactive and outgoing individual with keen desire to gain work experience and learn from customer service team. Offers excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments.

Proactive Customer Service Executive with resolve to remain calm under extreme pressure. Handles complex cases with expert problem-solving skills. Delivers comprehensive resolution services for customers.

Overview

2
years of post-secondary education

Work History

Christopher Kwesi Awittor
Accra, Ghana

Customer service officer
11.2023 - 01.2024

Job overview

  • Provided professional and helpful support to new and existing clients.
  • Registered customer information to maintain accurate records.
  • Applied best practices to comply with customer service procedures.
  • Recorded and processed customer data accurately.
  • Participated in meetings to discuss goals and sales target.
  • Responded to and summarised customer complaints and feedback.
  • Gathered customer feedback to identify successes and highlight improvement opportunities.
  • Interpreted data trends and transactional surveys to maximise engagement opportunities.

Theresa Gbenatey
volta, Ghana

Retail sales assistant
08.2023 - 10.2023

Job overview

  • Built lasting relationships with clients through customer service interactions.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Education

Ola Secondary School
Ghana

Secondary School from Science
09.2021 - 08.2023

University Overview

Skills

  • Transaction processing
  • Data confidentiality
  • Record maintenance
  • Customer experience
  • Data entry

Languages

English
Upper intermediate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Customer service officer
Christopher Kwesi Awittor
11.2023 - 01.2024
Retail sales assistant
Theresa Gbenatey
08.2023 - 10.2023
Ola Secondary School
Secondary School from Science
09.2021 - 08.2023
Harriet Awittor