Trello
HAROLD AMARQUAYE
Project Manager - Partnerships
Accra
Summary
Resourceful Project Manager with 6 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
PROJECT MANAGER
NEW WORLD MONTESSORI SCHOOL
ACCRA
2023.02 - Current
- Develop and manage strong relationships with education partners that improved productivity by 10%
- Manage event requests from both education and corporate partners
- Run cross school projects throughout year with multiple schools taking part
- Deliver projects and activities for educational institutions in line with priorities and opportunities identified
- Create and develop materials and resources, share best practice and design new programs in line with changing priorities
- Lead on development and delivery of group activities to support Mentoring Works program and feedback sessions with students
- Developed and initiated projects, managed costs, and monitored performance.
- Coordinated material procurement and required services for projects within budget requirements
SENIOR SALES ASSOCIATE
VIEN HEALTH LLC
ACCRA
2022.04 - 2023.01
- Turned leads to sales and driving revenue increase of 25% within 4months
- Promoted special sales and offerings and loyalty programs that increased client base by 25% within 3month period
- Assisted marketing team with designing marketing campaigns and organized weekly team meetings
- Worked closely with internal teams, including account management, marketing, finance, legal, and others, to ensure client success and performance
- Managed projects and supervised major partnership project with Mount Carmel Hospital delivering healthcare to over 2000 patients
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
OPERATIONS/PROJECT MANAGER
VISIONARY BAKERY SERVICES
ACCRA
2021.02 - 2022.03
- Provided strategic and tactical leadership throughout day-to-day management of bakery ensuring sound work culture
- Managed the recruitment and training of all staff across all departments (Health & Safety, Finance, Delivery fleet,
- Leveraged cash flow statements to identify types of activities that generate cash and validate financial decisions, and this resulted in 35% cut in financial wastage
- Frequently conducted in-depth market research to underpin strategy adopted across all aspects of operations (from supply chain to customer experience)
- Led business development efforts to retain existing customer base and scaling operations to new clients within
- Accra and Tema which saw profit margins increase by 35% (excess of over GHS 45,000)
- Provided weekly reporting and status updates to Director of Operations Fostered mutual professional relationships with key external and internal business partners
- Adopted strong interpersonal skills in environment of rapid change and ambiguity to make decisions while understanding risk
- Developed and initiated projects, managed costs, and monitored performance
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
SALES & MARKETING SPECIALIST
ADONAI CREATIVE STUDIOS
ACCRA
2020.06 - 2021.01
- Reviewed market data and trends that identified business (revenue generating) opportunities and implemented them to increase profit margins by 20%
- Conducted effective market research and trend analysis to validate effectiveness of promotional campaigns and overall marketing strategy
- Built key networks and partnerships with industry professionals and businesses to expand brand and increase clientele base
- Developed and created digital marketing and communications campaigns that resonated with existing clients, target audience and brought in new business which saw 25% increase in visits to company website
- Promoted digital and marketing content through key social media channels
- Maintained sales and marketing archives including photos and videos
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
RELATIONSHIP MANAGER
FBNBANK GHANA LIMITED
ACCRA
2018.03 - 2021.01
- Built and managed robust portfolio of more than 100 small, mid-size and large commercial clients ensuring constant flow of transactions for branch
- Independently reviewed all commercial client applications for credit strength and viability of repayments
- Ensured timely creation of client credit reports for review and approval by relevant department
- Built long-term professional relationships with internal stakeholders and external clients to ensure both parties meet expectations
- Implemented and supervised all unsolicited foreign exchange trade activities for portfolio amounting to over USD2million which saw 30% increase in profit margin for branch
- Conducted customer satisfaction surveys and recommended ways of improving client satisfaction, brand boosting strategies and efficient customer service
- Led commercial unit to start new branch and break even within 3months of operations making profits after third month
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Facilitated workshops and seminars to educate customers on product features and benefits
- Created and maintained databases to track customer discussions and preferences for accurate, updated records
OPERATIONS ANALYST
GREAT FUTURE COMMUNITY AID, NGO
Accra
2017.08 - 2018.02
- Established and managed international educational partnerships with German Non-Governmental Organisations (NGOs) such as Praktikawelten Munchen and Weltwaerts Program to advance course of United Nation’s sustainable development goals
- Consulted with stakeholders to develop operational strategies and processes
- Assessed operational performance to identify areas for improvement
- Developed and updated tracking spreadsheets using Microsoft Excel
ESTATE OFFICER
METRO MASS TRANSIT LIMITED
ACCRA
2016.09 - 2017.07
- Managed Engineering and Building estates teams (including 3rd party contractors)
- Coordinated daily requests for Engineering and building analysis
- Proactively created document management system for Estate department which improved staff productivity and performance
- Successfully managed organisation’s property portfolio by ensuring frequent maintenance of all properties and fleet repairs to meet expected Returns on investment (ROI)
- Developed budgets for commercial development and maintenance of facilities
Education
Bachelor of Science - Civil Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 2012.09 - 2016.07
Skills
Project/Program Deliveryundefined
Accomplishments
- Increased company revenue by $50,000 by negotiating a $2million trade deal.
- Reduced department operating costs by 25% in 6 months.
- Improved customer satisfaction ratings by 20% by optimizing social media engagement to improve customer feedback and reward.
Affiliations
- Project Management Institute
- Toastmasters
- National Society of High School Scholars
- Project Management Institute - Ghana Chapter
- Mckinsey Forward
Software
Microsoft Office Suite
Salesforce
FreshSales
Adobe Photoshop
Certification
PMP - Project Management Professional
Timeline
PROJECT MANAGER
NEW WORLD MONTESSORI SCHOOL
2023.02 - Current
SENIOR SALES ASSOCIATE
VIEN HEALTH LLC
2022.04 - 2023.01
OPERATIONS/PROJECT MANAGER
VISIONARY BAKERY SERVICES
2021.02 - 2022.03
SALES & MARKETING SPECIALIST
ADONAI CREATIVE STUDIOS
2020.06 - 2021.01
RELATIONSHIP MANAGER
FBNBANK GHANA LIMITED
2018.03 - 2021.01
OPERATIONS ANALYST
GREAT FUTURE COMMUNITY AID, NGO
2017.08 - 2018.02
ESTATE OFFICER
METRO MASS TRANSIT LIMITED
2016.09 - 2017.07
Bachelor of Science - Civil Engineering
Kwame Nkrumah University of Science And Technology
2012.09 - 2016.07
PMP - Project Management Professional
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