Hans Boateng Laballa

• Informing customers about new product, discount and promotions
• Helping customers choose the right products based on their needs and preferences
• Processing returns, exchanges, and refunds according to company’s policy
• Ensuring that products are neatly displayed and readily available
• Receiving and organizing incoming shipment
• Keeping the store tidy and ensuring a positive shopping experience
• Arranging products and creating attractive display

• Engaging with partners to understand their needs
• Building relationships with partners based on trust and respect
• Collaborating with internal departments to facilitate partner's need fulfillment
• Maintaining updated knowledge of company products and services
• Resolving complaints and preventing additional issues by improving processes

As an Account Officer:

• Creating and processing invoices
• Sending bills and invoices to clients
• Tracking company expenses
• Communicating with clients regarding billing and payments
• Cross-checking invoices with payments and expenses to ensure accuracy
• Managing the company's accounts payable and receivable
• Preparation of Profit and Loss account

As an Administrator:

• Maintaining the company's social media accounts
• General office management such as ordering stationery
• Data entry of financial transactions
• Organizing weekly and monthly meetings
• Dealing with email inquiries
• Answering incoming calls

As a Field Officer:

• Sourcing for the best and affordable products for our clients
• Selling and advertising our products in remote areas.
• Coordinating with vendors for great prices
• Preparing weekly and monthly reports