HAFSATU GARIBA ISSAH
Accra
Summary
Driven professional with a proven track record in customer service and retail sales, notably at TELECEL GHANA. Excelled in enhancing shopping experiences and resolving issues, demonstrating exceptional problem-solving and teamwork skills. Achieved positive feedback for commitment to growth and development at Electricity Company of Ghana, showcasing goal-oriented and effective communication abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Advisor
TELECEL GHANA
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Online Reseller
HIGs Elite Couture
05.2023 - Current
Internship Student
Electricity Company of Ghana
10.2022 - 12.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
Education
Bachelor Of Arts - Economics And Geography
University of Ghana
Accra, Legon 01.2023
WASSCE - General Arts
Wesley Grammar School
Dansoman 06.2019
BECE - Basic Education
Tunga Islamic School/ Dansoman 5 JHS
Accra 2016
Skills
- Goal-Oriented
- Brand Awareness
- Store maintenance
- Teamwork
- Customer Service
- Problem-Solving
- Time Management
- Customer Assistance
Accomplishments
- Became an office girl in primary school
- Became Assistant Girls Prefect in JHS and a class prefect within the same period
Certification
BECE Certificate
WASSCE
DEGREE IN BACHELOR OF ARTS
Languages
Arabic
Elementary (A2)
Ga
Upper intermediate (B2)
English
Advanced (C1)
Hausa
Advanced (C1)
Twi
Upper intermediate (B2)
Timeline
Retail Advisor
TELECEL GHANA
11.2023 - Current
Online Reseller
HIGs Elite Couture
05.2023 - Current
Internship Student
Electricity Company of Ghana
10.2022 - 12.2022
Bachelor Of Arts - Economics And Geography
University of Ghana
WASSCE - General Arts
Wesley Grammar School
BECE - Basic Education
Tunga Islamic School/ Dansoman 5 JHS
BECE Certificate
WASSCE
DEGREE IN BACHELOR OF ARTS
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