Mabel Arhin
Munchie
Summary
Highly experienced and certified PMI-Associate Project Manager (PMI-ACP®) with a proven track record of delivering projects on time and within budget. Adept at leading cross-functional teams, fostering effective communication, and ensuring stakeholder satisfaction. Possesses extensive knowledge of project management methodologies, tools, and software. Committed to continuous improvement and dedicated to achieving project objectives. Ready to drive project excellence as a results-driven and dedicated PMI-Certified Associate Project Manager.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Graduate Research Assistant
Ball State University
01.2022 - Current
- Completed administrative and research duties per professor request.
- Performed statistical, qualitative, and quantitative analysis.
- Provided comprehensive research assistance and support when designing and executing experiments.
- Planned, modified and executed research techniques, procedures and tests.
- Contributed to professionally-written scientific paper for publication.
- Recorded data and maintained source documentation following good documentation practices.
- Met regularly with research team to identify issues and maintain study alignment with objectives.
- Prepared summaries of research data for use in high-level meetings and presentations.
Account Marketing and Sales Manager
Anchor Marketing Solutions
04.2021 - 11.2021
- Analyzed sales and marketing data for improved strategies.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Managed sales promotions and marketing strategies on major social media sites.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
Customer Service Support
Ashland University,Student Accessibility Center
01.2019 - 01.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Assisted clients in navigating research databases, locating resources, and utilizing research tools effectively
- Conducted in-depth research, ensuring accurate responses to client queries
- Maintained detailed records of customer interactions, inquiries, and resolutions
- Proactively identified opportunities for process improvement and contributed to enhancing customer satisfaction optimal performance and security.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
MPA - ICT
Ball State University
Munchie, Indiana2023
MBA - Finance
Ashland University
Ashland, Ohio2020
Bachelor of Arts - Political Science
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana2017
Skills
- Stakeholder Management
- Data Analysis
- Verbal and Written Communication
- Technical Paper Writing
- Database Searches
- Training Development Aptitude
- Project Management Abilities
- Quality Assurance Controls
- Proofreading
- Problem-Solving Ability
- Good Communication skills
- Exceptional Team work Ability
Certification
Certified Associate in PM - PMI
MABEL ARHIN
Passion and Interests
Passionate and dedicated writer and avid reader with a deep love for the written word. With a natural talent for storytelling and a keen eye for detail, I possess a strong command of language and a creative flair that allows me to craft compelling and engaging content. Whether it's articles, blogs, or creative works, I thrive on the opportunity to bring ideas to life through the power of writing. Constantly seeking inspiration from a diverse range of literary works, I am committed to honing my skills and staying up-to-date with industry trends. With a passion for words and a strong commitment to excellence, I am eager to contribute my writing expertise to create impactful and captivating content.
Timeline
Graduate Research Assistant
Ball State University
01.2022 - Current
Account Marketing and Sales Manager
Anchor Marketing Solutions
04.2021 - 11.2021
Customer Service Support
Ashland University,Student Accessibility Center
01.2019 - 01.2020
MPA - ICT
Ball State University
MBA - Finance
Ashland University
Bachelor of Arts - Political Science
Kwame Nkrumah University of Science And Technology
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