Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Gracia Ewuraesi Amoah

Accra

Summary

Community-oriented Administrative Officer, comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping the work community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts. Recent graduate with foundational knowledge in Human Resource management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.

Overview

3
3
years of professional experience

Work History

Unified Petroleum Pricing Fund(UPPF) Officer

National Petroleum Authority
11.2023 - 08.2024
  • Maintained database systems to track and analyze operational data.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.

Administrative Clerk

BURMA CAMP- TRANSPORT AND LOGISTICS
10.2022 - 12.2022


  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.

Operations Intern

PARK INFRATEL
07.2021 - 08.2021
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Handled administrative and data entry work for staff.
  • Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.

Customer Service Representative

JUMIA GHANA
08.2020 - 01.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Human Resources Management And Psychology

University Of Ghana, Legon, Accra, Ghana
01.2024

Skills

  • Work Coordination
  • Microsoft Office Proficiency(Word,Excel,Powerpoint)
  • Problem-Solving
  • Data Analysis
  • Effective Communication
  • Team Collaboration

Accomplishments

I was appointed protocol prefect and awarded the best student in my course for three years in high school.

I engaged in event management projects, planning and executing social and non-profit events ranging from donations to awards night celebrations and parties.

Timeline

Unified Petroleum Pricing Fund(UPPF) Officer - National Petroleum Authority
11.2023 - 08.2024
Administrative Clerk - BURMA CAMP- TRANSPORT AND LOGISTICS
10.2022 - 12.2022
Operations Intern - PARK INFRATEL
07.2021 - 08.2021
Customer Service Representative - JUMIA GHANA
08.2020 - 01.2021
University Of Ghana, Legon - Bachelor of Arts, Human Resources Management And Psychology
Gracia Ewuraesi Amoah