Grace Ofori
Koforidua
Summary
Knowledgeable and versatile with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
5
5
years of professional experience
Work History
Operations Manager
Afi Vine Organics
04.2023 - Current
- Supervise operations staff and kept employees compliant with company policies and procedures.
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Executive Coordinator
Women Unhindered International
02.2022 - 03.2023
- Managed executive schedules, ensuring optimal productivity and meeting attendance.
- Exercised independent judgment in support of senior leadership and corporate mission.
- Controlled access to confidential business documents, financial information, and proprietary data.
- Supported the creation and submission of grant requests to foundations and corporations.
- Organized travel arrangements for executives, ensuring seamless itineraries and minimal disruption to their work schedules.
- Supervised the administrative and office assistants to undertake their roles an responsibilities effectively.
Administrative Assistant
Afi Vine Organics
12.2020 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Ensured the smooth and adequate flow of information within the company.
Teacher - National Service
Archbishop Lemaire Anglican School
01.2020 - 12.2020
- Taught general programme in basic education for basic one students.
- Enhanced student engagement by developing interactive lesson plans.
- Facilitated academic growth with tailored instructional methods.
- Improved student comprehension by implementing innovative teaching strategies.
Education
Diploma - Basic Education
SDA College of Education
07-2020
WASSCE - General Arts
Ghanata Senior High School
Dodowa - Accra. Greater Accra Region.06-2013
Skills
- Problem-solving
- Team leadership
- Team and Time management
- Operations management
- CRM management
- Customer service
- Multi-tasking
Accomplishments
One of the key initiators of the Cancer awareness campaign for rural women at Women Unhindered International.
REFERENCES
Alberta Maame Afua Yamoah
Executive Director
Women Unhindered International
Albymayah@gmail.com
Emmanuel Owusu
General Manager
Afi Vine Organics
Akwasimedals@gmail.com
Timeline
Operations Manager
Afi Vine Organics
04.2023 - Current
Executive Coordinator
Women Unhindered International
02.2022 - 03.2023
Administrative Assistant
Afi Vine Organics
12.2020 - 12.2021
Teacher - National Service
Archbishop Lemaire Anglican School
01.2020 - 12.2020
Diploma - Basic Education
SDA College of Education
WASSCE - General Arts
Ghanata Senior High School
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