Grace Obeng

• Managing petty cash, maintaining accurate records, and ensuring proper documentation of expenses

• Creating purchase orders, including soliciting quotations from suppliers and selecting the best quotation based on price, quality and delivery time

• Monitoring inventory levels regularly and ordering supplies as needed for the office and stores

• Generating fuel reports to track usage and expenses

• Maintaining accurate records and files for all administrative tasks, including invoices, purchase orders, and other documentation.

• Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.

• Operated and maintained laundry machines and equipment.
• Provided excellent customer service and handled payments
• Conducted regular equipment maintenance checks to prevent downtime and extend the life of machinery.
• Monitored budget expenditures closely to ensure adherence to financial targets while maintaining service quality levels.
• Trained new employees on company policies, procedures, and best practices within the laundry department.
• Managed laundry sorting, washing, drying, and ironing.
• Resolved customer complaints quickly and professionally, maintaining positive relationships with clients.
• Managed inventory and supplies, ensuring adequate stock levels for uninterrupted operations.

• Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
• Educated clients on insurance policies and procedures.
• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Calculated premiums and established payment methods for sales.
• Developed marketing strategies to attract new clients.