GORDON NERTEY KODJI

As A Serving District Biometric Officer

1. Captured biometric data including fingerprints, facial photographs and iris scans of applicants accurately.

2. Verified and cross-checked applicant documents like birth certificates, passports and proof of residence to confirm eligibility.

3. Performed accurate data entry of personal information into the NIA registration system.

4. Ensured compliance with NIA protocols and data protection standards during registration.

5. Managed daily high-volume registrations while organizing workflow to minimize wait times.

6. Resolved data discrepancies, duplicate registrations and technical issues during enrollment.

7. Provided clear guidance and customer support to applicants on the registration process.

8.Led the district registration team, assigned duties and ensured daily targets were met, improving throughput by 20%.

As A Serving District Card Issuance Officer

1.Assisted in the printing, quality checking and sorting of Ghana Cards before issuance.

2. Verified identity of card owners using biometric authentication before handing over cards.

3. Securely issued Ghana Cards to rightful owners and maintained issuance records.

4. Handled card replacement requests for lost or damaged cards.

5. Educated citizens on the importance and proper use and care of the Ghana Card.

6. Maintained secure custody of unissued cards and sensitive materials.

7. Resolved customer complaints and inquiries regarding card status and collection, enhancing applicant satisfaction.

8. Prepared daily reports on number of cards printed, issued and pending.

• Ensured 99.9% network and system uptime by monitoring computers, Wi‑Fi, and critical clinical applications, implementing proactive alerts and rapid incident response to keep services always online.
• Documented cabling layouts and labeling schemes, creating as-built diagrams and a centralized spreadsheet that streamlined troubleshooting and supported future upgrades.
• Provided hardware and software maintenance for PCs, printers, scanners, and medical equipment; performed repairs, driver updates, and installations to ensure uninterrupted operations.
• Implemented robust cybersecurity measures firewalls, encryption, and strict access controls to safeguard patient information and prevent data breaches. Conducted regular security audits and staff training on threat awareness.
• Terminated network cables (CAT5e/6) with precision, ensuring reliable connectivity and minimal signal loss across the organization. Also conducted thorough testing with a cable tester, meticulously labeled all ports, and updated wiring diagrams to support seamless troubleshooting and future scalability.
• Managed data backup & disaster recovery processes, performing automated daily backups and maintaining documented recovery plans to ensure rapid system restoration and minimize downtime in case of failures.