Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Leadership And Volunteer Experience
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Golda Jijorm Nyonyo

Accra

Summary

Dynamic administrative professional with proven success at Fraga Oil Ghana Ltd., excelling in payroll support and inventory management. Recognized for enhancing operational efficiency and fostering team collaboration. Proficient in Microsoft Office Suite and skilled in effective communication, driving results through strategic problem-solving and meticulous attention to detail.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant (Intern)

RDF Ghana, LBG
Accra
03.2025 - Current
  • Assisting with daily office operations and interdepartmental coordination.
  • Managing inventory, raising purchase orders, and overseeing procurement needs.
  • Handling calls, visitor inquiries, and staff travel logistics.
  • Drafting internal memos, recording meeting minutes, and managing filing systems.
  • Supporting budgeting, procurement tracking, and vendor engagement.
  • Maintaining procurement logs and overseeing timely stock updates.
  • Assisting with onboarding, personnel file updates, and payroll documentation.
  • Providing operational support across departments and aiding technical logistics.
  • Supporting internal tracking and reporting.
  • Assisting with stakeholder updates and internal communication.
  • Organizing program-related files and ensuring document accuracy.

Customer Care & Medical Assistant (Intern)

International Organization for Migration (IOM - UN)
Accra
10.2023 - 11.2024
  • Assisted applicants with medical bookings and clearly explained procedures throughout the visa medical processes.
  • Provided accurate and timely information to refugees, migrants, and callers at every stage.
  • Ensured applicants received the correct documents and support for their medical appointments.
  • Cataloged and documented applicant records for internal reporting and archiving.
  • Maintained strict confidentiality of sensitive data per UN system protocols.
  • Ensured secure handling of classified information, avoiding access by unauthorized parties.
  • Facilitated communication between departments to streamline operations.
  • Managed courier inventory (DHL, FedEx), tracking, and recording goods sent and received.
  • Promoted inclusion and professionalism by leading a team presentation on workplace respect and diversity.

Customer Service Officer (Intern)

OMNIBSIC Bank
Accra
08.2022 - 11.2022
  • Delivered front-desk customer service, resolved inquiries, and guided clients through banking procedures.
  • Supported teller and relationship management teams with form completion and account issues.
  • Promoted bank services through client education and direct outreach.
  • Led Ghana Pay campaign efforts, increasing the adoption rate from 30% to 70%.
  • Awarded 'Best Ghana Pay Employee' for outstanding client acquisition and onboarding results.
  • Maintained accurate customer records and followed strict confidentiality protocols.
  • Ensured secure handling of client information and supported audit readiness through proper documentation.

Administrative Assistant

Fraga Oil Ghana Ltd.
Accra
08.2018 - 09.2019
  • Supported management with payroll processing, reporting, and meeting documentation.
  • Coordinated team workflows and assisted with staff task alignment and supervision.
  • Maintained office supplies, equipment, and vendor interactions for efficient operations.
  • Conducted research on EPA regulations and OMC fuel pricing for leadership decision-making.
  • Collaborated with ground staff to identify risks and proactively minimize operational disruption.
  • Organized company records and documentation to ensure compliance and facilitate efficient access.
  • Maintained accurate digital and paper filing systems to support productivity and audits.

Education

Bachelor of Science - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)
Accra, Ghana
07.2023

Advanced Level - Business, Geography, Literature

Delhi Public School International
Tema, Ghana
06.2018

IGCSE Certificate -

Soul Clinic International School
East Cantonment, Ghana
06.2016

Skills

  • Administrative and Office Coordination
  • Procurement and Inventory Management
  • HR and Payroll Support
  • Project & Event Management and Coordination, Communication & Interpersonal Skills
  • Monitoring and Internal Reporting, Customer Service & Relationship Management
  • Time Management, Public Speaking & Presentation
  • Emotional Intelligence & Team Support
  • Project Management & Digital Productivity Tools (Calendly, Savvy Time, Trello, Mondaycom), Google Workspace & Microsoft Office Suite etc

Certification

  • Project Management Professional (PMP), Ongoing
  • ALX Virtual Assistant Certificate, 06/11/25

References

  • Dr. Mawusi Kemetse, Physician at UN IOM, mkemetse@iom.int, +233 274 364 269
  • Mrs. Stella Acquah, Business Support Services, OmniBSIC, adwoaacquah@gmail.com, +233 249 494 852

Leadership And Volunteer Experience

  • Youth Coordinator, Christ the King Parish (Wednesday Born Group), 04/01/23, Present, Planning and budgeting events and leading community engagement programs.
  • Lector Ministry, Christ the King parish, 10/01/24, Present, Proclaim scripture readings and deliver inspired messages during church services, guiding and uplifting the congregation through prophetic ministry.
  • Chairperson, Christ the King Youth Harvest, 11/01/23, 11/30/24, Led fundraising project that exceeded the annual target to support school expansion.
  • Project Lead, Ghana Pay Campaign (OMNIBSIC Dome Branch), 08/01/22, 11/30/22, Increased sign-ups and improved customer onboarding strategy for digital banking tools.

Languages

English
First Language
French
Beginner
A1

Affiliations

Outside of work, I’m actively involved in my community — I serve as an animator and lector at my church, where I help lead and support various activities These roles have strengthened my public speaking, coordination, and leadership skills

In addition, I run small businesses on the side, including baking and making beverages, which fuel my creativity, attention to detail, and entrepreneurial spirit These experiences allow me to balance structure with creativity, and service with personal growth, all of which contribute to me being a grounded and well-rounded individual

Accomplishments

  • Recognized as a Strong Leader and Public Speaker
    International Organization for Migration (IOM)
    During my internship, I was recognized among my peers for demonstrating strong leadership skills and effective public speaking, especially in cross-cultural settings and client-facing engagements.
  • Best GhanaPay Signee Award
    OmniBSIC Bank
    Awarded for being the top-performing staff in GhanaPay sign-ups across the bank. My dedication contributed to positioning my branch as one of the top-performing branches nationwide. This achievement came with a cash prize in recognition of outstanding performance and impact.

References

References available upon request.

Timeline

Administrative Assistant (Intern)

RDF Ghana, LBG
03.2025 - Current

Customer Care & Medical Assistant (Intern)

International Organization for Migration (IOM - UN)
10.2023 - 11.2024

Customer Service Officer (Intern)

OMNIBSIC Bank
08.2022 - 11.2022

Administrative Assistant

Fraga Oil Ghana Ltd.
08.2018 - 09.2019

Bachelor of Science - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)

Advanced Level - Business, Geography, Literature

Delhi Public School International

IGCSE Certificate -

Soul Clinic International School

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Golda Jijorm Nyonyo