GODWIN COFFIE ABAM YAWSON
Instructional Systems Design Specialist
Accra,Greater Accra
Summary
Instructional Systems Design Specialist offering over ten (8) years expertise in problem-solving, data analysis, course design, development, delivery and validation with good customer service in the aviation industry. Adapt quickly to new technologies and processes that drives success. Proven track record of successfully managing multiple projects and developing innovative training solutions. I seek and aim to maintain a full-time position that is challenging and can help me utilize my interpersonal, management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Language
Work History
Instructional Systems Design Specialist
Ghana Civil Aviation Authority
Accra, Ghana
03.2020 - Current
- Develops and designs training course materials, instructor guides, student guides, PowerPoints, job-aids, and handouts to be used in courses
- Performs quality control checks on course development/revision projects throughout the development/revision cycle
- Plan all phases of the instructional systems design (ISD) process, including needs analysis, task analysis, course/program design and testing, selection of instructional media and methods, and formative and summative evaluations
- Designs and develops training system methodologies and coordinates information regarding any training issues evolving as a result of new or impending regulation and provides written and oral recommendations to the supervisor
- Applies knowledge of instructional design when conducting conformity reviews for quality on course development/revision products to ensure courses are developed in accordance with Ghana Civil Aviation Training Academy (GATA) conformity standards
- Participates in formulating internal training policies and procedures and develops course materials according to regulations, policies, and standards
- Identifies weaknesses and strengths in the processes used and recommends necessary improvements
- Identifies, plans, and organizes available resources to accomplish projects and makes optimal use of time and resources to complete activities within established schedules
- Undertake research-based activities and recommend viable areas in the Aviation field to increase our market share.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Personnel Licensing Officer
Ghana Civil Aviation Authority
Greater Accra Region, Ghana
10.2017 - 02.2020
- Issued Air Crew licenses (Pilots, Cabin Crews, Maintenance Engineers, Flight Dispatchers, and Instructors)
- Validated and convicted foreign licenses (Pilots, Cabin Crews, Maintenance Engineers, Flight Dispatchers, and Instructors)
- Issued type ratings, airport pass, aviation language proficiency certificates for all airside safety personnel
- In-charged of all the section's databases and ICAO online dashboard (ITRAQs, CASORT, AMCAS, USOAP framework, ATOMS, Toolkits, TCExams)
- Worked closely with the Aviation Medical Team (Assessors and Examiners) In-charge of the Examination Team
- In-charge of the internal ICAO audit team
- Assisted in contract staff appraisal and performance management
- Skilled at working independently and collaboratively in a team environment
- Proficient in Microsoft Office
- Assisted the sectional manager and general office in all clerical duties
- Audited both operational and strategic files and documents
- Reviewed and revised manuals, directives, questions bank, and other job aids in the toolkits.
- Coordinated interdepartmental efforts to process time-sensitive applications efficiently, expediting approvals when necessary.
- Ensured compliance with state regulations by conducting regular audits of licensee records.
- Maintained up-to-date knowledge of industry trends and changes in regulatory requirements, ensuring accurate application reviews.
- Established strong working relationships with key stakeholders, fostering collaboration and open communication channels for resolving issues promptly.
- Conducted background checks on applicants as part of the vetting process, identifying potential risks or discrepancies.
- Contributed to policy development by participating in regular review meetings with senior staff members.
Graduate Intern
Ghana Statistical Service
Greater Accra Region, Ghana
05.2017 - 09.2017
- Provided comprehensive research assistance and support to the records and archives unit
- Gathered, reviewed, and summarized literature from journals and produced graphs using MS Excel
- Maintained office operations, updating and revising standardized operating procedures, reordering working materials and supplies to sustain workflow
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity
- In-charged of all records and archives documentation
- Created a simple database using MS Excel for the unit.
- Assisted senior team members with the development and execution of strategic plans to achieve desired outcomes.
- Gathered, reviewed, and summarized literature from scientific journals such as SciFinder and PubMed and produced graphs and other scientific calculations using MS Excel.
- Proactively sought out opportunities for professional growth through workshops, seminars, and networking events.
- Managed multiple tasks simultaneously with ease, showcasing exceptional organizational skills throughout the internship period.
- Applied strong attention to detail while reviewing documents or analyzing data, ensuring accuracy in all deliverables.
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Undergraduate Research Intern
Our Lady Of Grace Hospital
Bremen Asikuma, Ghana
04.2016 - 01.2017
- Analyzed problems and work with teams to develop solutions
- Sorted and organized files, spreadsheets, and reports
- Participated in workshops and presentations related to projects to gain knowledge
- Interacted with customers by phone, email, and in-person to provide information
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Prepared project presentations and reports to assist senior staff
- Provided project progress updates and proposed solutions to issues
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates
- Gathered, organized, and input information into digital database
- Collected, arranged, and input information into database system
- Generated reports detailing findings and recommendations
- Evaluated customer needs and feedback to drive product and service improvements
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Prepared claims for government payment on National Health Insurance Scheme (NHIS)
- Prepared bills for in-patient been discharged for payment
- Assisted in preparing new recruits for official orientation
- Conducted two need-based research projects to improve the activities of the hospital.
- Gained hands-on experience with cutting-edge laboratory equipment and techniques to enhance experimental outcomes.
- Presented research findings at workers meetings and workshops, showcasing the team's innovative work.
- Developed strong time management skills by balancing coursework and research responsibilities effectively.
- Improved teamwork dynamics by actively participating in group meetings, sharing ideas, and offering constructive feedback on colleagues' projects.
Intern
Local Government Service
Bremen Asikuma, Ghana
04.2015 - 12.2015
- Assisted in clerical office duties
- Prepared presentation slides for conferences and workshops in terms of its objectives as stated in its strategic plan
- Entered employees' data in the database
- Assisted in environmental research work
- Responsible for the facilities of all office equipment in the unit.
Volunteer Coordinator/Curriculum Specialist
Compassion International
Senya Beraku, Ghana
11.2007 - 12.2013
- Recruited and trained new volunteers on volunteer program goals and objectives
- Worked with project workers, sponsors and curriculum committees to define volunteer mission and set standards
- Monitored volunteers' performance to enforce compliance with established policies and standards
- Promoted excellence teaching, learning, research, and administration
- Worked with program teams to identify and match volunteers with appropriate activities
- Scheduled and organized training sessions for volunteers to develop skills and knowledge
- Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability
- Created volunteer handbook to provide information on volunteer roles, responsibilities, and expectations
- Developed volunteer policies and procedures, codes of conduct, and volunteer standards
- Resolved issues through active listening and balance suggestions; referring major problems to project coordinators
- Developed comprehensive lesson plans for a diverse range of subjects, ensuring alignment with the compassion five main competency-pillars.
- Implemented project management techniques to overcome obstacles and increase team productivity
- Set priorities and problem-solved workflow issues to maintain rapport with parents and sponsors
- Managed a database of over 93 volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Tracked records, filed documents, and maintained communication between clients and sponsors to manage office activities
- Streamlined the volunteer onboarding process for improved efficiency and increased retention rates.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
Dean of School
Jehovah Shammah Schools Complex
Senya Beraku, Ghana
02.2010 - 07.2013
- Developed strategic plan for the school in consultation with the School Management
- Reviewed the performance of the school in terms of its objectives as stated in its strategic plan
- Managed and monitored the implementation of the resource allocation process within the school
- Allocated duties to staff and manage them in accordance with policies and procedures
- Have overall responsibility for the management of the school's programs of teaching, research, and implementation of the school's academic policy
- Promoted excellence and improvement in all matters of teaching, learning, research, and administration
- Developed and maintained a vibrant research culture of international standard, including the promotion of research initiatives and networks
- Implemented decisions of Board and of management.
- Facilitated data-driven decision making by utilizing assessment tools to evaluate program effectiveness and identify areas for improvement.
- Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
- Supervised admissions programs, student recruitment and retention.
- Advanced diversity initiatives by prioritizing inclusive hiring practices, fostering an equitable learning environment, and promoting cultural competence among staff members.
- Developed strong relationships with alumni networks to create ongoing opportunities for collaboration and career placement assistance for graduates.
- Established collaborations with industry partners to provide students with real-world experiences and networking opportunities.
Assistant Head Teacher
Accra House Preparatory School
Senya Beraku, Ghana
06.2008 - 08.2010
- Handled and supervised the capacity of teachers through regular workshop
- Experienced in designing and delivering teacher professional development programs particularly those focused on the participatory approach of training
- Planned, coordinated, and conducted induction sessions for newly hired staff, periodic for existing employees and exit interview for exiting staff
- Coordinated all career interview sessions for employees
- Spearheaded several school technology projects, including integrating computer technology and video information learning systems
- Handled teacher in-service training, collective bargaining, and contract management
- Assisted students particularly girls in the middle school earning passing grades in the BECE through girls' football club and girl child empowerment club STAND TALL (STANT).
- Mentored junior staff members, providing guidance and support to develop their skills and knowledge.
- Established clear performance expectations for team members, providing constructive feedback and promoting professional development opportunities.
- Served as an intermediary between the Head of Department and staff members, addressing concerns and facilitating open communication channels.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
MBA - Human Resources Management
UNICAF UNIVERSITY
Zambia11.2025
BBA - Business Administration, Human Resource Management
UNIVERSITY OF EDUCATION, WINNEBA, BUSINESS SCHOOL
Winneba, Central Region, Ghana07.2017
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Management collaboration
- Root Cause Analysis
- Resource Allocation
- Project Planning
- Data Analysis
- Process Analysis
- Issue Research
- Program Evaluation
Relaxing at a beach, volleyball, traveling, cooking and sleeping
- Relaxing at a beach to release stress and receive fresh breeze
- Volleyball is one of my favorite games so I enjoy participating.
- Traveling for a tour to sign new sights, things and refresh your memory
- Cooking is also one thing I like doing to store more food
- Sleeping energizes your strengths and makes one readily available for bigger tasks ahead.
Languages
English
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Publisher
CorelDraw
Photoshop
MS word, excel, PowerPoint, notepad etc
Outlook 365
Interests
Meeting deadlines
Researching
Traveling/Tour
Timeline
Instructional Systems Design Specialist
Ghana Civil Aviation Authority
03.2020 - Current
Personnel Licensing Officer
Ghana Civil Aviation Authority
10.2017 - 02.2020
Graduate Intern
Ghana Statistical Service
05.2017 - 09.2017
Undergraduate Research Intern
Our Lady Of Grace Hospital
04.2016 - 01.2017
Intern
Local Government Service
04.2015 - 12.2015
Dean of School
Jehovah Shammah Schools Complex
02.2010 - 07.2013
Assistant Head Teacher
Accra House Preparatory School
06.2008 - 08.2010
Volunteer Coordinator/Curriculum Specialist
Compassion International
11.2007 - 12.2013
MBA - Human Resources Management
UNICAF UNIVERSITY
BBA - Business Administration, Human Resource Management
UNIVERSITY OF EDUCATION, WINNEBA, BUSINESS SCHOOL